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Jagex Customer Support!!


Calm Koala

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Jagex's Customer support really sucks. Today 13th of October 2007 I've got an Appeal offence. I was at HYT chat room and were making fun about "Giant Eagles". I've got marked for calling the words "Have you smoked weed" and Jagex denied my Appeal that this was no breaking any rules of runescape because they don't have anything about calling any drug names ingame.

 

 

 

[Message removed ~Kill Life]

 

Long-Life Auto generated msg's

 

 

 

They muted me at 10:24 AM today.

 

 

 

Now I've recieved another offence dated 13th of October. Because i said [wagon] to someone while killing firegiants. I haven't played at firegiants for around 1.5 years and i cant communicate with someone because i was muted.

 

 

 

[Message Removed ~Kill Life]

 

 

 

No one logged my char and no one knows my character information.

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Jagex rules:

 

 

 

What do you mean by offensive or inappropriate language?

 

 

 

This includes (but is not limited to): discussion of recreational drugs, sexually explicit language, solicitation, racism or other prejudice, threatening, blackmail and swearing. It's simply a matter of common sense - try not to say anything that someone might find offensive.

 

 

 

 

So the first thing you were marked for was fair, even if the rule is somewhat strict.

 

 

 

Second offence you mentioned makes no sense to me. Try rewording it.

GF TIF.

 

9 November 2006 - 22 January 2008, when I could no longer stand the painted turd that is the Tip.It community. Only posting in rants.

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monnik: what do you mean with main ?

 

monnik: yes

 

monnik: 98

 

monnik: free ranar

 

monnik: k,

 

monnik: yew

 

monnik: what kind of you shout ?

 

monnik: what kind of mode ?

 

monnik: rapid ?

 

monnik: k,

 

monnik: I'm

 

monnik: 149 fire gigants i must do only 13 more

 

******: key

 

******: go down to the bottum room and chek a box

 

monnik: my arrows

 

******: 1 sec

 

******: money

 

monnik: as hole

 

 

 

No one logged my char and no one knows my character information.

 

 

 

I think you deserved both of them because you you talked about drugs and evaided the censor.

 

 

 

But yes the Costumer Support is mainly automated.

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I agree about the customer support being rather poor. Took Jagex almost a week to refund my $40AUD after they repeatedly told me that they did not have my money (PayPal records show that they received the money the same day i sent it to them).

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Heh heh so you, too, became a victim of Jagex's policy on "Hey I know! I will throw another [cabbage] offense at him from over a year ago just to make it impossible to appeal it all!" Honestly, their game is becoming totally pathetic. And recently, they increased the drop rates on almost everything... If you don't believe me, go to world 2. Everything is down by several hundred K to several mil in prices... I doubt this game will last to 2010.

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Heh heh so you, too, became a victim of Jagex's policy on "Hey I know! I will throw another [cabbage] offense at him from over a year ago just to make it impossible to appeal it all!" Honestly, their game is becoming totally pathetic. And recently, they increased the drop rates on almost everything... If you don't believe me, go to world 2. Everything is down by several hundred K to several mil in prices... I doubt this game will last to 2010.
i know one of my accounts got banned from offences 2 years ago :XD:

38% of Tip.Iters put stupid made up statistics in their sigs. If you are one of the 62% that don't, put this in your sig.

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2nd Appeal got denied because i never said that, never talkeda bout fire giants and Jagex made an excuse to me about that.

 

 

 

The weird thing is since i got members i get this offence's now i got +2 more offence i didnt do and they were form yesterday.

 

 

 

:wall:

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2nd Appeal got denied because i never said that, never talkeda bout fire giants and Jagex made an excuse to me about that.

 

 

 

The weird thing is since i got members i get this offence's now i got +2 more offence i didnt do and they were form yesterday.

 

 

 

:wall:

 

 

 

well done youve done it again breaking jagex rules constantly arent u?

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