Now all we need are: Carrots Handbags Cheese Toilets Russians Planets Hamsters Weddings Poets Stalin KUALA LUMPAR! Pygmies Budgies KUALA LUMPAR! To see with our eyes.
I've always been angered at this too. I thought reporting "took a screenshot of the last 60 seconds"...well, surely this would constitute? But no, it doesn't. Meh, I'd given up hope in customer support anyway.