I was apparently hacked 2 months ago. so i realized when i checked my spam folder, and found a good old subscription has been paid for your runescape account. i had not accessed runescape for over a year since quitting at this point, nor any runescape related sites bar tip.it. . i recovered my account yesterday, set questions etc. today it's all been reverted, my account's been locked and i'm positive i can prove i'm the original owner of the account (i have the first and second billing information, which was all the time my account was ever a member before these last 2 months of hacked membership). 300 characters to prove it in is very little though. i can provide all sorts of information, clan chats i've been a regular in, original friends on friendslist, servers played on etc. i just hope that since not just one but 2 months of membership were bought that my stuff is still there. they name of the person who paid for membership on my account was " brenda griesemer" I expect this to be the mother of my hacker, God how i'd love to get her email to tell her what's going on... I've never broken rules, bought gold, etc. always had good software and recovery questions that make sense to me only. time will tell, what more can i do to protect my account, to avoid the hacker regaining access? edit: apparently my appeal was denied because i couldn't answer my original recovery questions from 2004. the account remains locked. anyone know for how long? i did provide all the billing information etc. i don't understand jagex sometimes. who knows the credit-cardnumber of their subscription in 2006, but is not the owner of the account? tips of how to ensure i get my account back, i have 700+ unpublished screenshots. should i mail them to jagex HQ?