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My account has been locked

Featured Replies

Heres why they did it:

 

 

 

 

 

 

 

From: Jagex

 

 

 

Subject: Re: Your RuneScape Account

 

 

 

Date: 12 Jan 2006 15:57

 

 

 

Delete

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We regret to inform you that your account has been locked because we suspect someone else may know your password.

 

 

 

 

 

 

 

This is done to protect your account. Please can you fill out a password support form on the main page, and provide as much information as possible, so we can be sure we are returning the account to its rightful owner.

 

 

 

1. Go to http://www.runescape.com/

 

 

 

2. Under Other Features towards the bottom right of the main menu, click on Password Support.

 

 

 

3. Click on the Password Support link on the left.

 

 

 

Read the instructions on how to fill in the form and remember to write down your query tracking ID.

 

 

 

 

 

 

 

 

 

 

 

I had no recovery questions set and i doubt i was hacked. Its probably my dynamic ip that makes them think someone else is using my account. I already tried recovering it but it was declined. I even included the "paybycash" details in the additional window at the bottom. I didnt fill out the "agreement number" "transaction id" and "PIN number" as i dont where to get them. Is there anyway way to get my account back if i didnt set recoveries and used "paybycash" to subscribe membership? Omg, this is so stupid. I had about 120 mil worth on this account. Please help :cry:

just send them a normal message, saying uve recieved that message and they should unlock it, when u set new recoveries, they did it to me, a while back...if this dont work say on here.

I had no recovery questions set .... Omg, this is so stupid.

 

 

 

 

 

 

 

Always set your recovery questions. :?

Check out

RuneScript and RuneTracker!

 

sig37.gif

 

I had no recovery questions set .... Omg, this is so stupid.

 

 

 

 

 

 

 

Always set your recovery questions. :?

 

 

 

 

 

 

 

yes always set those

Socc.png

Socc | 99 Magic | 95/99 Range | 99 Defence | 99 Hitpoints | 96/99 Summoning |Join SODB for some monster Slayin! |

that stinks, what was your rsn? it happened to me in july and i just got my guy unlocked last week

Dragon Drops: 5 medium helmet, 3 left shield half

Obby: Maul 1, Cape 1, Shield 1

uhm well send them every dam thing u can find paswords u used in the past may help etc.

 

 

 

and well convince them that it was u and u'll have ur account back in no time.

 

 

I had no recovery questions set .... Omg, this is so stupid.

 

 

 

 

 

 

 

Always set your recovery questions. :?

 

 

 

 

 

 

 

yes always set those

but make sure you set them so that your best friend couldnt guess them... if you dont youre risking the chance of being screwed by your friend

 

 

 

 

 

 

 

EDIT: the last 5 words there, werent meant to sound sexual, i hope you know what i mean :P

  • Author

Thanks for the advices everyone, i got my account back now :)

 

 

 

 

 

 

 

All my stuff was still there too.

 

 

 

 

 

 

 

In my first "account recovery" i left out some information i guess. So when i tried again it worked :oops:

 

 

 

 

 

 

 

even without recovery questions :P

Now set you're recovery questions :P

99AgilitySignature-1.jpg

 

QP cape (20 october 2007)

take your time to overlook everything next time

10y3vig.png

 

proudtitan.png

Could've probably had your account back the very day it was locked had you of written down your agreement number. Even with just that they usually will reset the password for you.

Shiva.jpeg

R.I.P Shiva

take your time to overlook everything next time

 

 

 

 

 

 

 

ROFL, I think thats exactly the opposite of what you actually mean! If you overlook something, you dont pay attention to it, you miss it. I think you either mean 'oversee' or 'check' :wink:

99/99 Fletching, 99/99 Cooking, 96/99 Strength

Hobgoblin11.jpeg

 

I had no recovery questions set .... Omg, this is so stupid.

 

 

 

 

 

 

 

Always set your recovery questions. :?

 

 

 

 

 

 

 

Lol I just went ahead and set my recovery questions :)

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