Pete_the_Viscous Posted January 19, 2006 Share Posted January 19, 2006 I think I'd have either just ignored it (probably), or would have (less likely) started talking to him in the same way. "I want everything with that -- that's everything, got that?" "OK, here's one with everything. That's everything -- you got that? -- everything. That comes to $4.90 -- that's 4 dollars and 90 cents..." Etc. But... I'd have probably ignored it to avoid confrontation and risk getting in trouble with my boss. Then maybe I'd have told the boss about it, and seen what could be done; nothing, probably, but it'd be worth a try. deviantart account Link to comment Share on other sites More sharing options...
crimsonking Posted January 19, 2006 Share Posted January 19, 2006 It wasn't too smart, but many people(including me) probably would have been worse about it lol. ~^v^~Ex-Leader of the Divine Flames of Redemption~^v^~ Link to comment Share on other sites More sharing options...
logic-is-overrated Posted January 19, 2006 Share Posted January 19, 2006 I would've been the bigger man and kept my composure. Doing anything else would solve nothing and just waste more time/be more of a hassle. This is the way the world ends. Look at this [bleep]ing shit we're in man. Not with a bang, but with a whimper. And with a whimper, I'm splitting, Jack. Link to comment Share on other sites More sharing options...
How2PK Posted January 19, 2006 Share Posted January 19, 2006 In those situation I just ignore all the big mouthing, help the guy and then go to my collegues to vent about the annoying customer. Customer is king after all. Oh, there is one occasion when I always get a bit 'rude', but that's not really rude. When a customer comes to me and says "I can't find this or that" I reply with Good day madame, how can I help you?", and then they just say, oh sorry, say good day and continue with what they wanted to know. :) Signature by Maurice SendakWhen the stars make you drool just like a pasta fazool, that's amore! Link to comment Share on other sites More sharing options...
Lionheart_0 Posted January 19, 2006 Author Share Posted January 19, 2006 Actuley all customers have the right to be served, we cant send them away, because thats agianst their rights. Now this guys really ment what he was doing, and i could tell. The problem we get alot at our store, is that people take advantage of us. And technicly "The customer is always right" thing does not exist. It says it nowhere in our manuals. We must be curtious to the customers (Hey i was curtiouse, i just said something and walked away, a manager took care of the rest of the order for me).Im tired of [wagon] who mess with us, demanding stuff, and complaining and whining. Do you know how many free things our store gives out! Atleast a few fries a day is given out becuase other people lie. We lose tons of money just because people want specific things on their burgures,and dont tell us untill after, cuasing us to throw out a burger, and make a new one. I once had to remake a spicy sandwich three times! (not me but the screw up was she not telling us properly). thats freakin like $12! Im asking not to be on cash for awhile, its too much... Sig by IkuraiYour Guide to Posting! Behave or I will send my Moose mounted Beaver launchers at you! Link to comment Share on other sites More sharing options...
Bubsa Posted January 19, 2006 Share Posted January 19, 2006 You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously? I actually don't know the answer, could someone tell me? If so...my God... This is how much you all raised for charity. Thank you. Link to comment Share on other sites More sharing options...
Scruffy5389 Posted January 20, 2006 Share Posted January 20, 2006 You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously? I actually don't know the answer, could someone tell me? If so...my God... It could easily be true...to stop restaurant/fast food owners from being racist and just denying service to all *insert minority group*. I don't know if it makes sense or not, but that would probably be the rationale. EDIT: To answer the original post, if I was in your position I think I probably would have handled it okay. Then again, I've never worked a cash register, so I don't know how easily I could handle something like that at the end of a long day. I might say something like "Dude, I do speak English," and try and joke around a bit to get him to warm up a little. If I was really faced with the true Jack of All Wagons, though, I might snap. Especially if I made a careless mistake with the change, and he caught me. That would tick me off. Link to comment Share on other sites More sharing options...
Nadril Posted January 20, 2006 Share Posted January 20, 2006 -- oops double post -- Look down. Link to comment Share on other sites More sharing options...
Nadril Posted January 20, 2006 Share Posted January 20, 2006 You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously? I actually don't know the answer, could someone tell me? If so...my God... I could have sworn that you can refuse service to anyone, but with what Scruffy said a store could just not let a certain group eat there. Hell, theres probaly a fine line between who you have to and don't have to serve. Link to comment Share on other sites More sharing options...
dragonst0rm Posted January 20, 2006 Share Posted January 20, 2006 i would of jump over the counter and beat the s*it out of him weather i got sacked or not. If he wanted sevred then he should of treated ya with respect. (bad spelling soz). I would of put some nasty stuff in his food. Like some one said in the thread. "Dont mess with people that handle your food" Link to comment Share on other sites More sharing options...
ChaosSt0rm Posted January 20, 2006 Share Posted January 20, 2006 dunno what i would of done, but if i had find the nearest shop which sells fish buy a trout and run back and slap him with it, well thats what id of liked to of done but id probs tell him to get stuffed and fcuk off Link to comment Share on other sites More sharing options...
xxsheepxx Posted January 20, 2006 Share Posted January 20, 2006 if i were you, i'd get my manager asap and have him/her deal with him. he'd probably get kicked out. Link to comment Share on other sites More sharing options...
Subse7en Posted January 20, 2006 Share Posted January 20, 2006 I wouldn'tve done anything like you I think, I just don't take offence that fast, I usually take it back to him verbally, rather then doing anything like that. Or just make him 4 Hamburgers with bacon, haha. My 99 Range / Hunter blog Link to comment Share on other sites More sharing options...
Bubsa Posted January 20, 2006 Share Posted January 20, 2006 I see your points Scruffy & Nad. The thing is, would that apply to people who are being deliberately offensive to you? (I'm not saying that being offensive causes you to lose your human rights) Surely some common sense is needed, but I fear that Scruffy could be right. This is how much you all raised for charity. Thank you. Link to comment Share on other sites More sharing options...
Arcticrunite Posted January 20, 2006 Share Posted January 20, 2006 This is why i would NEVER EVER work in the fast food industry. I have too much of a short temper, and i could never NEVER have a fine day working in fast food. too many noobs :/ Link to comment Share on other sites More sharing options...
assassin_696 Posted January 20, 2006 Share Posted January 20, 2006 I would of gone along with him for a bit, but eventually just told him to clear off. If he wants to be served he should learn some manners. "Da mihi castitatem et continentam, sed noli modo" Link to comment Share on other sites More sharing options...
Guest GhostRanger Posted January 20, 2006 Share Posted January 20, 2006 I see your points Scruffy & Nad. The thing is, would that apply to people who are being deliberately offensive to you? (I'm not saying that being offensive causes you to lose your human rights) Surely some common sense is needed, but I fear that Scruffy could be right. I assume this was all happening in America - and if that assumption is right, then yes you can refuse service to anyone you want based on how they are acting. The only way it violates human rights (as you suggested earlier I think) would be if you were denying them service based on race, gender, sexuality, etc., but to deny them service based on how they act while they are at the store is completely acceptable. Link to comment Share on other sites More sharing options...
Bubsa Posted January 20, 2006 Share Posted January 20, 2006 Thank God, there is some sanity in the world :) This is how much you all raised for charity. Thank you. Link to comment Share on other sites More sharing options...
Pur304 Posted January 20, 2006 Share Posted January 20, 2006 Id serve him, but Id spit in the food...nah.... Really, I'd try and be nice to him, but while doing that, I'd soon think up a witty comment to say out loud. Link to comment Share on other sites More sharing options...
Lionheart_0 Posted January 20, 2006 Author Share Posted January 20, 2006 I assume this was all happening in America - and if that assumption is right, then yes you can refuse service to anyone you want based on how they are acting. Nope, Canada Sig by IkuraiYour Guide to Posting! Behave or I will send my Moose mounted Beaver launchers at you! Link to comment Share on other sites More sharing options...
knives669 Posted January 20, 2006 Share Posted January 20, 2006 I don't think I could work in the food industry... I don't think I'm very good at handling people, especially when they get an attitude with me. I have a tendency to want to tell them exactly where they can go. :lol: Overworked and underpaid you guys in the service business are. You have to put up with too much crap. Link to comment Share on other sites More sharing options...
jak722 Posted January 21, 2006 Share Posted January 21, 2006 This is why I dont like working for the service industry. 8) The Enrichment Center reminds you that the weighted companion cube will never threaten to stab you and, in fact, cannot speak. In the event that the weighted companion cube does speak, the Enrichment Center urges you to disregard its advice. Link to comment Share on other sites More sharing options...
monkey_933 Posted January 21, 2006 Share Posted January 21, 2006 Truthfully, I'd have punched him. I get stressful I guess alot, and having people like this really make it worse. |PERM BANNED ON MONKEY 933|RSN--44warriorz44-|90 str|86 attack|70 def|85 hp|52 pray|102 cmb--[Proud leader of Final Destination! http://z6.invisionfree.com/RSFinaldestination/index.php?Requirements for FD! Link to comment Share on other sites More sharing options...
pattycake Posted January 21, 2006 Share Posted January 21, 2006 yea thats a pretty mild response i prob woulda knocked tha mo fugga out just for complaining about the line 8) :twisted: :evil: :twisted: el patto Link to comment Share on other sites More sharing options...
4th_Yondaime Posted January 22, 2006 Share Posted January 22, 2006 I've worked at a few restaurants, and I can honestly say that if you don't suck up to the customers, no matter how rude they are, your boss could really go crazy on you and possibly fire you for "ahem" not doing your job. I understand how you feel about that because I've had similar experiences also. So what, if we work at this particular place? That doesn't mean that you could just prance around in here like little daisy and tell me what's right and watnot. That's just plain arrogance and disrespectfulness, which was why I quit at those places.The thing is that they never place themselves in our shoes and think, "gee, the guy must be a hard working person, not bickering and being so polite to me, so I really should give him some slack". You would think that they'd have the common sense or at least some decency to know how hectic restaurants can be. You don't need to take that from people like him, because you're a human being, the same as everyone else. Link to comment Share on other sites More sharing options...
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