I think I'd have either just ignored it (probably), or would have (less likely) started talking to him in the same way.

 

 

 

 

 

 

 

"I want everything with that -- that's everything, got that?"

 

 

 

 

 

 

 

"OK, here's one with everything. That's everything -- you got that? -- everything. That comes to $4.90 -- that's 4 dollars and 90 cents..."

 

 

 

 

 

 

 

Etc.

 

 

 

 

 

 

 

But... I'd have probably ignored it to avoid confrontation and risk getting in trouble with my boss. Then maybe I'd have told the boss about it, and seen what could be done; nothing, probably, but it'd be worth a try.

It wasn't too smart, but many people(including me) probably would have been worse about it lol.

I would've been the bigger man and kept my composure. Doing anything else would solve nothing and just waste more time/be more of a hassle.

In those situation I just ignore all the big mouthing, help the guy and then go to my collegues to vent about the annoying customer. Customer is king after all.

 

 

 

 

 

 

 

Oh, there is one occasion when I always get a bit 'rude', but that's not really rude. When a customer comes to me and says "I can't find this or that" I reply with Good day madame, how can I help you?", and then they just say, oh sorry, say good day and continue with what they wanted to know. :)

Actuley all customers have the right to be served, we cant send them away, because thats agianst their rights. Now this guys really ment what he was doing, and i could tell. The problem we get alot at our store, is that people take advantage of us. And technicly "The customer is always right" thing does not exist. It says it nowhere in our manuals. We must be curtious to the customers (Hey i was curtiouse, i just said something and walked away, a manager took care of the rest of the order for me).Im tired of [wagon] who mess with us, demanding stuff, and complaining and whining. Do you know how many free things our store gives out! Atleast a few fries a day is given out becuase other people lie. We lose tons of money just because people want specific things on their burgures,and dont tell us untill after, cuasing us to throw out a burger, and make a new one. I once had to remake a spicy sandwich three times! (not me but the screw up was she not telling us properly). thats freakin like $12!

 

 

 

 

 

 

 

Im asking not to be on cash for awhile, its too much...

You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously?

 

 

 

 

 

 

 

I actually don't know the answer, could someone tell me? If so...my God...

You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously?

 

 

 

 

 

 

 

I actually don't know the answer, could someone tell me? If so...my God...

 

 

 

 

 

 

 

It could easily be true...to stop restaurant/fast food owners from being racist and just denying service to all *insert minority group*. I don't know if it makes sense or not, but that would probably be the rationale.

 

 

 

 

 

 

 

 

 

 

 

EDIT: To answer the original post, if I was in your position I think I probably would have handled it okay. Then again, I've never worked a cash register, so I don't know how easily I could handle something like that at the end of a long day. I might say something like "Dude, I do speak English," and try and joke around a bit to get him to warm up a little.

 

 

 

 

 

 

 

If I was really faced with the true Jack of All Wagons, though, I might snap. Especially if I made a careless mistake with the change, and he caught me. That would tick me off.

-- oops double post --

 

 

 

 

 

 

 

Look down.

You're telling me that not serving an offensive customer at a shop is breaching their human rights? Seriously?

 

 

 

 

 

 

 

I actually don't know the answer, could someone tell me? If so...my God...

 

 

 

 

 

 

 

I could have sworn that you can refuse service to anyone, but with what Scruffy said a store could just not let a certain group eat there. Hell, theres probaly a fine line between who you have to and don't have to serve.

i would of jump over the counter and beat the s*it out of him weather i got sacked or not. If he wanted sevred then he should of treated ya with respect. (bad spelling soz). I would of put some nasty stuff in his food.

 

 

 

 

 

 

 

Like some one said in the thread. "Dont mess with people that handle your food"

dunno what i would of done, but if i had find the nearest shop which sells fish buy a trout and run back and slap him with it, well thats what id of liked to of done but id probs tell him to get stuffed and fcuk off

if i were you, i'd get my manager asap and have him/her deal with him. he'd probably get kicked out.

I wouldn'tve done anything like you I think, I just don't take offence that fast, I usually take it back to him verbally, rather then doing anything like that.

 

 

 

Or just make him 4 Hamburgers with bacon, haha.

I see your points Scruffy & Nad. The thing is, would that apply to people who are being deliberately offensive to you? (I'm not saying that being offensive causes you to lose your human rights) Surely some common sense is needed, but I fear that Scruffy could be right.

This is why i would NEVER EVER work in the fast food industry. I have too much of a short temper, and i could never NEVER have a fine day working in fast food. too many noobs :/

I would of gone along with him for a bit, but eventually just told him to clear off. If he wants to be served he should learn some manners.

I see your points Scruffy & Nad. The thing is, would that apply to people who are being deliberately offensive to you? (I'm not saying that being offensive causes you to lose your human rights) Surely some common sense is needed, but I fear that Scruffy could be right.

 

 

 

 

 

 

 

I assume this was all happening in America - and if that assumption is right, then yes you can refuse service to anyone you want based on how they are acting.

 

 

 

 

 

 

 

The only way it violates human rights (as you suggested earlier I think) would be if you were denying them service based on race, gender, sexuality, etc., but to deny them service based on how they act while they are at the store is completely acceptable.

Thank God, there is some sanity in the world :)

Id serve him, but Id spit in the food...nah....

 

 

 

 

 

 

 

Really, I'd try and be nice to him, but while doing that, I'd soon think up a witty comment to say out loud.

 

 

 

 

 

 

 

I assume this was all happening in America - and if that assumption is right, then yes you can refuse service to anyone you want based on how they are acting.

 

 

 

 

 

 

 

 

 

 

Nope, Canada

I don't think I could work in the food industry... I don't think I'm very good at handling people, especially when they get an attitude with me. I have a tendency to want to tell them exactly where they can go. :lol:

 

 

 

 

 

 

 

Overworked and underpaid you guys in the service business are. You have to put up with too much crap.

This is why I dont like working for the service industry. 8)

Truthfully, I'd have punched him. I get stressful I guess alot, and having people like this really make it worse.

yea thats a pretty mild response i prob woulda knocked tha mo fugga out just for complaining about the line 8)

 

 

 

 

 

 

 

:twisted: :evil: :twisted:

 

 

 

el patto

I've worked at a few restaurants, and I can honestly say that if you don't suck up to the customers, no matter how rude they are, your boss could really go crazy on you and possibly fire you for "ahem" not doing your job. I understand how you feel about that because I've had similar experiences also. So what, if we work at this particular place? That doesn't mean that you could just prance around in here like little daisy and tell me what's right and watnot. That's just plain arrogance and disrespectfulness, which was why I quit at those places.The thing is that they never place themselves in our shoes and think, "gee, the guy must be a hard working person, not bickering and being so polite to me, so I really should give him some slack". You would think that they'd have the common sense or at least some decency to know how hectic restaurants can be. You don't need to take that from people like him, because you're a human being, the same as everyone else.