11-July-2009 Jagex Security Key Response

[canadiansmurf]

Also I've been aware of the potential hacking problem since I started playing RS.

 

 

 

That directly affected the way I play, I have some nice valuable items.

 

 

 

I've also poured wealth directly into my character's stat's though in case I get hacked.

 

 

 

I wonder why that prevention measure hasn't even been brought up. No one can "steal" your stat's.

 

 

 

The problem with this is that high skills don't always earn you decent gp now, but that is a gameplay issue more than anything. Before at least high skills guaranteed a fairly nice income depending on the skill.

[Michaael]

The hacker could get you banned or muted though. Whatever they do when they log into your account is completely out of your hands :-#

[canadiansmurf]

The logical incentive to buy this enchanced security would have been to offer to replace potential item's lost due to Jagex glitches from the time the security tag is purchased.

 

 

 

But if someone puts in a false report that benefit would be taken away.

 

 

 

The bank space incentive is so unrelated to better security.

[canadiansmurf]

The hacker could get you banned or muted though. Whatever they do when they log into your account is completely out of your hands

 

 

 

Yeah and a lot of hacking is done by people you know who have something against you.

 

 

 

Sometimes Jagex does reverse the banning or mute though if they have proof you didn't have control of your account at the time.

[Michaael]

The hacker could get you banned or muted though. Whatever they do when they log into your account is completely out of your hands

 

 

 

Yeah and a lot of hacking is done by people you know who have something against you.

 

 

 

Sometimes Jagex does reverse the banning or mute though if they have proof you didn't have control of your account at the time.

 

 

 

But if they don't have proof, then you're screwed. And at that point, the security key might not be sounding so terrible to have used in retrospect ;)

[Makoto_the_Phoenix]

I bet, if they could make a system that could check whether a player is legitimate and did lose an item due to a bug, they would implement it. I reckon it's not that easy.

 

I'm sure that they could write a small script telling at what time and where they lost money. Only problem is that the script alone can't determine if the items were lost due to a bug or through another natural means. And this is where the actual manpower comes in.

[canadiansmurf]

But if they don't have proof, then you're screwed. And at that point, the security key might not be sounding so terrible to have used in retrospect

 

 

 

True!

 

 

 

If it came coupled with getting your items back due to a glitch I would purchase the extra security for sure.

[2much_rune]

I think this is a cool idea. I would never use it but i think it would be sweet to have something for Runescape like that to carry around on my keychain.

[Michaael]

But if they don't have proof, then you're screwed. And at that point, the security key might not be sounding so terrible to have used in retrospect

 

 

 

True!

 

 

 

If it came coupled with getting your items back due to a glitch I would purchase the extra security for sure.

 

 

 

Maybe a security package deal with some sort of way to contact them and get proper help regarding glitches

[darkpoet837]

I bet, if they could make a system that could check whether a player is legitimate and did lose an item due to a bug, they would implement it. I reckon it's not that easy.

 

 

 

On another thread people came up with lots of logical ideas:

 

 

 

The best idea was to charge real money to put in an item lost due to bug report. $5 towards this could well cover the costs of labour, as well if it is a fake report than Jagex could keep the $5 but if it's legit than that $5 could be applied to membership.

 

 

 

 

 

It's very easy for them to see what happens with our accounts, this is how they go about banning people who abuse glitches.

 

 

 

Their policy to not give back items due to glitches is outdated, before people could trade items to other accounts and then claim it as lost, now with trade restrictions this is impossible.

 

 

 

For dealing with bugs, the best thing I can think of is to release an open beta of new updates. An hour or two with thousands of players testing them would find most of the bugs that make it through QA, they said that themselves. Why they don't already do this I don't know. All they would have to do is say that after the first "set time" of the update, they would roll back the servers to just before the update time. While this may sound like a hassle, it would get more players trying out the update because of not wanting to waste an hour or two on rs, and it would also make it so any items lost or gained by glitches in new updates would be nullified. They could chose not to do this for quests, as fewer bugs are found with them in most cases, and less players would be willing to play through a quest twice than a mini game that is made to be played over and over again. They could also use beta testing to take in comments and suggestions on what to change, what does not work, and what the players like.

 

 

 

O.T.: I am going to buy one of these, if they come out with them. Why? I play rs at home and in public places as well, at the local Cybercafe and the library, as well as in the lab at sometimes. I also share my home computer with someone else, and cannot control what they do while they use it. It only takes once to get hacked and ruin the account, so why take the chance. To be honest, I would pay $20+ for this, even if it did not come with bank space. Having played this game for 4+ years, 2 of them being a member, $20 is jack squat for security that is nearly imposable to get around.

 

 

 

The issue with f2p not having a billing address is a harder question, though. The only thing I can think of is to have something similar to changing/deleting your bank pin in place. When you log on, a message will pop up and tell you that you ordered a Security Key, and ask if it was you. If you said no, or if your recoveries were sent in, or password changed, they would cancel and refund the order. While not perfect, this would stop the hackers that hold the account before changing the password to try and get a Security Key. Also, if they did not hold it and took it right away, the player sending in recoveries would stop it. This would not be necessary for members who already have billing information stored by JaGex, of course.

[peterbluer]

Darkpoet -

 

 

 

They could have servers dedicated to ONLY beta-testing. They would have only that one area on there, and on log-in you'd be teleported there. As for getting people to do it, they could make it available to F2P, and many of them would love to try out P2P mini-games.

[Kaioke]

The issue with f2p not having a billing address is a harder question, though. The only thing I can think of is to have something similar to changing/deleting your bank pin in place. When you log on, a message will pop up and tell you that you ordered a Security Key, and ask if it was you. If you said no, or if your recoveries were sent in, or password changed, they would cancel and refund the order. While not perfect, this would stop the hackers that hold the account before changing the password to try and get a Security Key. Also, if they did not hold it and took it right away, the player sending in recoveries would stop it. This would not be necessary for members who already have billing information stored by JaGex, of course.

There is something about this idea that I really like- "To get a security pass, you must have a bank pin in place for 3 weeks." Or something along those lines. And then once you order it or whatever, you have to confirm it with your bank pin.

 

 

 

If the pin didn't last for three weeks, then there would be an obvious need to change your password. This would also mean that if there is a hi-jacker that the actual owner has time to undo the changes that they made. :-)

[peterbluer]

Also, for the recording how people lose the money, I know of an easy way. The only ways to lose money that I can think of are dropping it, buying something, dying, and a bug. They could simply write logs for these(now that I think about it these logs could be pretty massive...) and then subtract the players current money from the amount their logs say they should have.

 

 

 

To make the logs smaller, they could simply record all transactions while logged in, and then find what that adds up to, and then add that to the players total.

[Sy_Accursed]

The number of people who actually lose things to bugs is very small, most are jsut bandwagoners hoping for something free.

 

 

 

Equally those who lose huge amounts are stupid anyway, if its new you should EXPECT there to possibly be a bug and tbh new updatvbe or not you shouldnt wander round with hundreds of mils on you.

 

 

 

 

 

As for these Beta-Server idea PeterBluer you're idea would lose the point. If the server had ONLY the new content on it there would be far less bugs. Most of the bugs come from the HUGE amounts of code and variations created across the entire game. For a beta server to work it'd have to include the entire game just like all other servers, as what code causes a bug could be random. EG the code tht decides which door is the right one in pyramid plunder might conflict with a code MA that makes Siege not load right. Or a code in MA could conflict with a code that controls bank chest access in lumbridge causing it to lock for everyone.