Jagex and Bugs (from 18 Aug 09 update thread)

[Bauke]

Yes, but your post gives me the idea you're some sort of Jagex employee.

 

 

 

And personally, I'll just go by with Jagex says. If Jagex claims to have an excellent QA team, then I expect updates without major bugs. The bugs with construction are huge bugs. If they can't prevent the content being practically unusable, then I expect them to stop claiming that they have such an excellent QA team. And, they should warn us about bugs in new content in advance. Maybe even give disclaimers about possible item loss and what not. They bring this "everything should be bug free" image upon themselves by they way they're telling us about their QA.

 

 

 

And come on.. if we can't even complain about something that renders the content unusable, then I don't know what's left to complain about. I pay for this game every month. Perhaps I can express my displeasure when something is barely even usable?

 

 

 

Some people take complaining a step too far. But major bugs deserve to be criticized. Regardless whether they tried to prevent it or not.

[swampjedi]

I'm an American. I don't work for Jagex and I don't want to.

 

 

 

And I'm not saying don't complain. I'm saying direct it where it belongs.

[xpx]

rsriemis, your points are completely irrelevant to this thread. I KNOW THAT RUNESCAPE, AS A WHOLE, DOES NOT HAVE ALOT OF BUGS. If it did, well, noone really could play it. But, as you may read from the topic title, this is all about a single update, and to be honest, the percentage of what was wrong with anything they did update was appaling. Basically, returning to the car analogy, your car gets new tires when you get it in for a service and they happen to fall off and get you killed. Then you are a healty bystander saying that: oh well, atleast the windscreen was alright and the brakes still worked at the time of the accident. IT'S IRRELEVANT. This update was appaling in quality and you can't deny it. If jagex knew about this, then logically, they shouldn't have released it. It's OK for you to say that you can do anything ELSE than some things, but then, why have them around at all?

 

 

 

And as another example, i would dearly like you to say that the deletion of your runescape account is completely irrelevant, just because it's just another account. Mesuring everything against absolutes will get you a poor job as a cleaninglady(because your job, as everything else anyone else ever does, is, as always, irrelevant). It's always great to get 95% in a maths test, but if 95% of the pupils of a school are not harmed in a school shooting, it's not so great at all.

[das]

Lmao. You are a programmer, but that doesn't mean you should try and lord the forums and insult people like a teenager.

 

 

 

Guess what, i am fully aware of the stress most programmers have to work trough, and have a good friend who designed, developed and is running(l6vi, if anyone from scapeboard still remembers) a fully functional multiplayer game.

 

 

 

Crime.ee?

 

if so tell my old dear friend hello!

[xpx]

Lmao. You are a programmer, but that doesn't mean you should try and lord the forums and insult people like a teenager.

 

 

 

Guess what, i am fully aware of the stress most programmers have to work trough, and have a good friend who designed, developed and is running(l6vi, if anyone from scapeboard still remembers) a fully functional multiplayer game.

 

 

 

Crime.ee?

 

if so tell my old dear friend hello!

 

[hide=irrelevant post]That's right, and i will when i get the chance to(he should be coming round to my brothers birthday soon).[/hide]

[JoeDaStudd]

Shouldn't this be in the rant section?

 

 

 

Yes programming is an absolute pain in the [wagon] crack, with working on a project the size of RS near impossible to compare. But do you really need to call everyone a moron as well as insult us all?

 

 

 

Its one thing to say yea guys it harder then you think its completely another to call everyone a moron and say no-one on these forums has any idea what its like.

 

 

 

For all you know there could be Jagex Dev's with accounts here, programmers for large companies and so on all on these forums.

 

 

 

Of the the half of the post about your job taking over your life, thats your problem don't take it out on us. Your job will only take over your life if you let it.

 

 

 

Love the way you miss 2 details out; how much you get paid and where you work for.

[Bauke]

Ok, this is what I mean. The title of the new dev. diary:

 

Trust Us, We're QA

 

by Mod Reece 21-Aug-2009

 

 

 

We can't expect bug free content, but we do have to trust QA? Either the topic starter is wrong, or Jagex is lying.

 

 

 

Given the scope and scale of the game, along with the constant progression of updates, bugs are occasionally missed.

 

Bugs are occasionally missed? Bugs are missed every single update.

 

 

 

Ok don't get me wrong. I don't have the intention to say that QA isn't doing their job properly. But they should be more open about what is possible in crushing bugs. I mean, if this is honestly the best they can do (I don't know, I'm not a developer), then they shouldn't have stated the stuff I quote above. In that case, it gives us the wrong ideas. And therefore, people will complain. If people expect bugs, and Jagex openly states that new releases are most likely to be accompanied with bugs (which they don't), then people have less reason to complain.

 

 

 

Now, it's only normal that people complain when Jagex states stuff like this, while lots of their latest updates had major bugs.

[swampjedi]

 

Love the way you miss 2 details out; how much you get paid and where you work for.

 

 

 

You can't be serious.

 

 

 

Of the the half of the post about your job taking over your life, thats your problem don't take it out on us. Your job will only take over your life if you let it.

 

 

 

When you have a family to support, it's not that easy.

 

 

 

Bauke,

 

 

 

Depends on what you're trusting QA to do. Deliver bug-free content? No, I don't trust them, any more than I trust them to walk on water.

[Bauke]

 

Depends on what you're trusting QA to do. Deliver bug-free content? No, I don't trust them, any more than I trust them to walk on water.

 

The problem is, they're giving the impression they can do a better job than they actually can. That results in complaints which might not be justified if players knew the facts.

[swampjedi]

Bauke,

 

 

 

Ahh, now THAT is a perfectly fair criticism in my book.

[Riemis]

rsriemis, your points are completely irrelevant to this thread. I KNOW THAT RUNESCAPE, AS A WHOLE, DOES NOT HAVE ALOT OF BUGS. If it did, well, noone really could play it. But, as you may read from the topic title, this is all about a single update, and to be honest, the percentage of what was wrong with anything they did update was appaling. Basically, returning to the car analogy, your car gets new tires when you get it in for a service and they happen to fall off and get you killed. Then you are a healty bystander saying that: oh well, atleast the windscreen was alright and the brakes still worked at the time of the accident. IT'S IRRELEVANT. This update was appaling in quality and you can't deny it. If jagex knew about this, then logically, they shouldn't have released it. It's OK for you to say that you can do anything ELSE than some things, but then, why have them around at all?

 

 

 

And as another example, i would dearly like you to say that the deletion of your runescape account is completely irrelevant, just because it's just another account. Mesuring everything against absolutes will get you a poor job as a cleaninglady(because your job, as everything else anyone else ever does, is, as always, irrelevant). It's always great to get 95% in a maths test, but if 95% of the pupils of a school are not harmed in a school shooting, it's not so great at all.

 

 

 

Name me all of the bugs of this update, and I will tell you the content was still working and the bugs were just annoying.

 

By the way, you start comparing again, and you get the scale wrong, it would rather be a new light on the dashboard then a new tire.

[Emmentail]

Well at least Jagex acknowledge (sometimes) they can't catch everything and update their game pretty quickly. After reading the new QA blog I slightly understand the enormity of the combinations you can create in Runescape and QA must catch some pretty terrible things if the bugs that do escape into the Public servers only include things like bad teleports and disappearing rooms.

 

 

 

The Falador "Massacre" (I hardly call some people losing a paper hat a tragedy or a massacre) came under odd circumstances that Jagex had no chance of finding. As long as the game doesn't reset your stats or completely wipe your bank for example there little nuisances aren't the end of the world. (If anyone brings up the person who lost "350M".. Why would you even carry that much around anyway. Anything can happen in an online game, for example the instant death glitch in the Lumbridge Caves! I personally wouldn't carry around my lifes savings on me walking to the shops, same principle just a different environment).

 

 

 

Nor do most of them stop you from playing the game to it's full potential. Yes the invalid teleport was stupid, missed by QA and annoying but it was soon fixed. I'd rather have one day of fixing things than say waiting a week or a month for a patch to be made.

[heartunitftw]

Jagex does their best and that's all that matters. it's extremely difficult to code java and it's also very difficult to find glitches that involve like using a rubber chicken against KBD.

[Ravenkana]

Jagex does their best and that's all that matters. it's extremely difficult to code java and it's also very difficult to find glitches that involve like using a rubber chicken against KBD.

He, you're a funny guy. Their best WON'T be good enough when competing against Blizzard, Relic, Square Enix, and many, many others, if this is it.

[Omali]

Jagex does their best and that's all that matters. it's extremely difficult to code java and it's also very difficult to find glitches that involve like using a rubber chicken against KBD.

He, you're a funny guy. Their best WON'T be good enough when competing against Blizzard, Relic, Square Enix, and many, many others, if this is it.

 

 

 

Considering MMOGchart had Jagex at 1.5million subscribers in the beginning of 2008, while most other MMOs sans WoW were below 500,000, there isn't much in terms of competition to worry about.

[swampjedi]

Though it's "off topic", I'd say Jagex and Blizzard aren't even really in the same sub-market.