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Guide to Reporting & Sending Queries


aubrey

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This is not a guide on how to avoid scamming, it is a guide on how to destroy disruptors of the code of conduct.

 

 

 

Reporting Guide

 

 

 

Common Locations Of Rule Breakers:

 

 

 

The most common places you can find cheaters are in Varrock Center, Varrock West Bank, Varrock East Bank, Faldor Center, Faldor East Bank, Karamja Fishing Spot (F2P), and even in Lumbridge.

 

 

 

The Report Abuse Feature:

 

 

 

To help the Jagex Customer Support team catch nasty rule breakers, we are given the priviledge to report abuse. To report abuse click the button that says ̢̢̮ââ¬Å¡Ã¬Ãâ¹Ãâreport abuse,̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ it looks a lot like this:

 

 

 

reportabusebuttonoy8.gif

 

 

 

When you click it, a window appears, in the middle of your screen, where it shows each of the following rules & a space for you to enter a name (12 characters max). When your mouse/arrow highlights the rules it turns red.

 

 

 

(NEW)

 

reportabusequeryia4.gif

 

 

 

When you see somebody cheating or breaking a rule, enter the name of the disruptor within 1 minute of the action for evidence. Remember, when you send in a Report Abuse Query, the Customer Support Team can see what you and the disruptor says, even in your private chat.

 

 

 

After sending in a Report Abuse Query, you will have to wait 1 minute to report somebody else. When there is multiple offences, it is important to report the rule with the higher risk. For example, between a person using offensive language and somebody item scamming, I would report the person item scamming.

 

 

 

If the rule breaker continues to break the rule after you have reported him or her, please do not report them more then once for the same offenses̢̢̮ââ¬Å¡Ã¬Ãâæ However, if the player is breaking multiple rules report them for a different offence.

 

 

 

Do not go around and tell people to report other people as they do not have evidence it would be a misuse of customer support. Reporting multiple times and having multiple people report lags the customer support system.

 

 

 

Importantly, NEVER TELL SOMEBODY YOU REPORTED THEM as this tend to lead to flaming which causes more offences. When you report somebody, keep it to yourself.

 

 

 

Rules & Examples:

 

 

 

All the rules can be found at this link: http://kbase.runescape.com/lang/en/aff/run...main&cat_id=823

 

 

 

codeofconductreadiths0.gif

 

 

 

Rule 1: Offensive Language

 

 

 

You must not use any language which is offensive' date=' racist or obscene.[/quote']

 

 

 

Every once in a while you will run into players who use very offensive, obscene, and vulgar language such. Here is an example below of what you want to report.

 

 

 

offensivelanguageyh6.gif

 

 

 

Very dirty and cruel.

 

 

 

Most of the time you might get a little lucky and you will see something a lot like this:

 

 

 

offensivelanguagecensormf2.gif

 

 

 

If it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s been censored, you can not report it. You can only report it if it bypasses the censor to offend somebody or use vulgar language.

 

 

 

However, if the censor does block, but the person is constantly saying it and it is clear that they are meaning to offend people, then report them.

 

 

 

 

 

Also importantly you can̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t report noob, it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s a common word and it means new player or not as good player which isn̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t very offensive at all. If you send in a report abuse on somebody for calling you noob, you would be misusing the customer support and somebody could report you for that.

 

 

 

Also, a lot of people don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t know a lot about spamming. Spaming is when somebody floods the chat screen like this:

 

 

 

spamming6av3.gif

 

 

 

When somebody spams something, it is only when they spam something 8 times you can report them for Rule 1.

 

 

 

As well, if somebody has an offensive name ̢̢̮ââ¬Å¡Ã¬Ãâá Report them after they speak. Or send in a query (read below).

 

 

 

They are also working translating so if you know that somebody is cursing in a foreign language, report it. If you do not understand foreign languages, here are my suggested sites to learn it:

 

 

 

http://world.altavista.com/

 

http://www.freetranslations.com/

 

 

 

I do not know if they will teach you offensive language or not, however they will help guide you to dig into the skin of other players and communicate.

 

 

 

Rule 2: Item Scamming

 

 

 

You must not scam or deceive other players.

 

 

 

Some players are cheap and they try to make money quick and easy' date=' by stealing it.

 

 

 

[img']http://img481.imageshack.us/img481/9872/itemscammingtm2.gif[/img]

 

 

 

Often times, a players trust is betrayed and the item is taken̢̢̮ââ¬Å¡Ã¬Ãâæ Even between good friends. Do not trust people with your valuables.

 

 

 

When the word trust is involved, often times it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s a good time to report somebody right there and then and say no.

 

 

 

Not all your friends are out to get you though, so if your friend ask for your trust, simply just say no and continue to be friends. There is just no point to destroying a good friendship over pixels.

 

 

 

̢̢̮ââ¬Å¡Ã¬Ãâá Commonly, Item Scamming is done on a throw away account which is just shameful. However, Jagex can find ways to catch the Main/Golden Account through the throw account simply from when it trades all the scammed valuables to the main. Do not stop to think to report a throw away account, report it immediately.

 

 

 

*TEAM SCAMMERS*

 

 

 

--> Not very common however it is done. When you run into this remember that jagex only looks at what you said & what the player you reported said - so his or her buddy would look like he or she is out of the picture and the player you reported is innocent.

 

 

 

Right before you report the player trying to scam you, say outloud or privately: 'Team scammers (insert name of person you reported) & (insert name of scamming buddy)' And then you report for Item Scamming.

 

 

 

This is also commonly done in the trust game...

 

 

 

teamscamgf7.gif

 

 

 

Rule 3: PassWord Scamming

 

 

 

Asking for another players password for any reason will not be tolerated.

 

 

 

PassWord Scamming (and Pin/Recovery Question) can be done publcly like this:

 

 

 

passwordscamminguw7.gif

 

 

 

Some of the new players foolishly fall for this and the scammer will take their account away and hack them. As soon as you see this' date=' report it immediately.

 

 

 

Sometimes a friend might ask for your password, once again [b']say no[/b]. As account sharing/trading is also another offense that will be discussed later. If your friend flames you down, they aren̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t a true friend & there is no point to keeping them on your friendlist ̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Ãâ however it is your choice.

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Common sense isn't common.

 

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Rule 4: Cheat/Bug Abuse

 

 

 

Any bugs found within the game must be reported to Jagex immedaitely.

 

 

 

You see somebody doing something out of the ordinary (on purpose) and abusing it, report them. Duplicating items, attacking players out of the wilderness, being invisible, walking through walls all sorts of things that can happen. Often times this is being done for the players own benefits. This is not a very common rule broken though however very noticable ̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Ãâ Try your best to catch them admitting to it though when reporting.

 

 

 

bug2dp2.gif

 

 

 

Sometimes we find bugs that we really can̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t control such as:

 

 

 

kneelinglesser44jb.gif

 

 

 

The best thing to do when you find a bug is to report it by going to the main page and clicking ̢̢̮ââ¬Å¡Ã¬Ãâ¹ÃâReport a bug/fault̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢:

 

 

 

bugreportlp7.gif

 

 

 

http://kbase.runescape.com/lang/en/aff/run...main&cat_id=139

 

 

 

There it will give you instructions on what to do̢̢̮ââ¬Å¡Ã¬Ãâæ Often times Jagex fixes these bugs ASAP, however, sometimes it takes time and patience.

 

 

 

Remember, somebody else could have already encountered the bug and already reported it, be sure to check if it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s been reported already or not when you get in there.

 

 

 

Rule 5: Jagex Staff Impersonation

 

 

 

You should not attempt to impersonate Jagex staff in any way.

 

 

 

staffimpersonationlg0.gif

 

 

 

When you see this, report it immediately. Jagex Staff has a Gold Crown next to their name, and Player Moderators have a Silver Crown next to their name. If they do not have a crown, they are imposters out to get you.

 

 

 

Remember, Jagex Staff will never ask for your password, and (hopefully) player moderators wont either. Forum Moderators are for forums and they have no need to point they are forum moderators ingame and (hopefully) they will never ask for your password either.

 

 

 

Rule 6: Account Sharing/Trading

 

 

 

Each account should only be used by ONE person.

 

 

 

accountsharingtradingrg3.gif

 

 

 

Anybody buying or selling an account is breaking this rule and should be reported immediately. Since you have to wait 60 seconds report the seller first̢̢̮ââ¬Å¡Ã¬Ãâæ And wait for the buyer to come and to say they want to buy.

 

 

 

Almost anybody can go bad in these situations so you̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ve got to get them quick.

 

 

 

badpmodxf8.gif

 

 

 

Report anybody as soon as you can even mods.

 

 

 

Rule 7: Macroing

 

 

 

You must not use other programs to gain an unfair advantage at the game.

 

 

 

These are also known as autoers or macro bots. They do not talk or speak usually they just do whatever they are programmed to do. Many times, they come in groups and it is suggested that a mod comes a long to report them much quicker then a regular player. If you see some though and you̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ve got the time, report them as it does help.

 

 

 

marryme4vx.gif

 

 

 

It really does help even though you get no praise for it. Keep up the good work!

 

 

 

reportmacroer8gh.gif

 

 

 

Importantly, if a player admits to macroing ̢̢̮ââ¬Å¡Ã¬Ãâá Report it under offensive language so the customer support team can see.

 

 

 

Don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t hesitate to report a player for macroing if you are suspicious, Jagex will find out whether the player is a true player or a macro bot.

 

 

 

Don't be fooled by somebody level, not all macros are level 3 wearing the same thing. Even level 126 combat players could macro in whatever they want. Report if you are suspcious but never tell somebody you reported them.

 

 

 

However, don't report macro talk if it's business and strictly business only. If somebody is using auto-talk for anything else, REPORT IT AS SPAM under Rule 1.

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Rule 8: Multiple Log In

 

 

 

If you create more than one RuneScape account, they must not interact.

 

 

 

You may create more than one RuneScape account, but if you do, you may not log in more than one account at any time, and they must not interact with each other in any way. This includes 'drop trading' or any other method of item transfer.

 

 

 

Multiple log in, when 1 player is on 2 or more accounts at once. Simple as that, when they player admits to it you get them.

 

 

 

idiotmultilogadmits2qc6.gif

 

 

 

You can only catch them if they admit it thougḫ̢̢ââ¬Å¡Ã¬Ãâæ Because some players can have similar name. Even if you know they are multi log in, if they don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t admit it, there is no evidence to it.

 

 

 

Also commonly unkown. Item transfering is considered interaction between 2 accounts which means it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s against the rules.

 

 

 

multipleloginug6.gif

 

 

 

The best thing to do is to let your friend know it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s against the rules first (as a warning) since not many people go over the rules very well. After you have given your friend a warning, they are disrespecting you by doing it again.

 

 

 

It may seem like a dumb rule but a rule is a rule that is how we play the game. I believe this rule helps prevent an unfair advantage over other newer players that are starting the game, and that is why it is there.

 

 

 

Rule 9: Encouraging Others To Break Rules

 

 

 

You must not encourage others to break any of the RuneScape rules.

 

 

 

We have rules for a reason, why encourage others to break them?

 

 

 

encouragingothersze6.gif

 

 

 

It̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s because that person wants to make you hit rock bottom. The person wants to make you sad and everybody else sad. Anybody like this deserves to be reported and banned. Rules are there for a reason and Jagex will always care.

 

 

 

The person may also want to make you break the rules just so that he or she can report the other player he or she is encouraging. Luckily as said before Jagex looks at what you and the player with offense says, even in your private chat.

 

 

 

Rule 10: Misuse of Customer Support (False Representation)

 

 

 

This service must be used appropriately and treated with respect at all times.

 

 

 

The Customer Support Team is here to help you and check your reports. The more reports they get, the more they lag. They don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t just lag on you, they lag on everybody else, even true reports.

 

 

 

 

 

whateverwk2.gif

 

 

 

Remember, when somebody misuses the customer support, the customer support team lags on YOU too!

 

 

 

If you want them to stop complaining about how they want to quit, tell them to simply log off if they don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t like the game. They usually listen.

 

 

 

If someone says, "Report , he is item scamming!!!!" that is reportable for Misuse of Customer Support. Only report item scamming if you have witnessed it in the trade screen.

 

 

 

 

 

This can also be done in queries, un-reportable however, but all queries go straight to Jagex which is basically a free way to get banned or a black mark for misuse.

 

 

 

Rule 11: Advertising Websites

 

 

 

You are not allowed to actively advertise in the RuneScape game or RuneScape forums.

 

 

 

There is so much things on the internet it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s unbelievable. Jagex however does not want us to advertise any websites.

 

 

 

This is because websites could contain malware your computer may ̢̢̮ââ¬Å¡Ã¬Ãâ¹Ãâsecretly̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ download just to hack your personal information or passwords.

 

 

 

Not only that, when a website is advertised, it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s a website competing with RuneScape because RuneScape is also a website. As well, if somebody is advertising RuneScape.com, they are mocking Jagex rules and RuneScape is a website which makes it reportable if you advertise their own site.

 

 

 

advertisingwu4.gif

 

 

 

This includes clan websites and big domain names such as Google and Myspace.

 

 

 

Rule 12: Real World Trading

 

 

 

RuneScape items must only be exchanged for other items/services within the game.

 

 

 

This is a rule because it̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s an unfair advantage to poor people. It̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s also selling Jagex property to proffit yourself. People could also cheat you for your money so you have the opportunity to being scammed when real world trading.

 

 

 

realworldtradezy1.gif

 

 

 

It̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s unfair that somebody can simply buy the money when you are working hard for it.

 

 

 

This is also illegal as they are once again̢̢̮ââ¬Å¡Ã¬Ãâæ Selling something that doesn̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t belong to them.

 

 

 

Rule 13: Asking For Personal Detail

 

 

 

To protect players' safety and privacy, you must not ask for personal details.

 

 

 

For the safety of all of the players, players shouldn̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t give out personal details or ask for them as well. Importantly too, they shouldn̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t advertise somebody̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢s personal details. This is something Jagex could get sued for if a 13 year old or younger is kidnapped just for playing RuneScape and giving their detail out. That is why Jagex makes it against the rules. And you never know, it could just happen to anybody.

 

 

 

personaldetailsjc9.gif

 

 

 

Wouldn̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t that stink if a bunch of people pranked call you as well? So this rule counts even if the person is giving away another persons details.

 

 

 

If someone asks for your IM, that is reportable but you can simply say "that's personal" and they will not ask again (hopefully). Asking your real life name isn't very personal so it isn't necessary to report.

 

 

 

 

 

UnReportable Rules (In-Game)

 

 

 

Rule 14: Misuse of Offical Forums

 

 

 

Forums must be used respectfully at all times.

 

 

 

The forums has a separate part of rules from the game but very similar̢̢̮ââ¬Å¡Ã¬Ãâæ The Forum Code of Conduct may be found at this link: http://[Please Use QuickFind Code].com/lang/en/aff/run...odeofconduct.ws

 

 

 

Rule 15: Advert Blocking

 

 

 

Please do not block the Adverts in free-to-play RuneScape

 

 

 

This is how Jagex makes money, Jagex needs money to keep the game running.

 

 

 

Tricks To Reporting People:

 

 

 

When in a big world, add the player to your friendlist and place your public chat on friends to witness the player, what he is doing (which offence), and his name. ~ Sometimes necessary to run somewheres or go upstairs a room ~

 

 

 

Type down the name of the player but do not hit enter on your chat screen, click ̢̢̮ââ¬Å¡Ã¬Ãâ¹Ãâreport abuse̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ and report. This is recommended for difficult names.

 

 

 

Many times macro bots have their owners near by spying. Enstead of reporting them all, write down their names on a piece of paper and then report them. Many times if a high level player is near by not talking, the owner of the macro bots will the high level is a player moderator and may abort their bots so that they can safely cut in a different world.

 

 

 

When a scammer aborts, he or she will try a different world. Add the scammer if his or her chat is on to see which world was hopped to.

 

 

 

Sometimes you can ask somebody to calm down such as a player whom is using offensive language, it may not be necessary to report immediately. Never threaten to report them when talking them out of it.

 

 

 

Don̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢t ̢̢̮ââ¬Å¡Ã¬Ãâ¹Ãâhunt,̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ report them as you see. They come to you̢̢̮ââ¬Å¡Ã¬Ãâæ The worst thing to do is to be searching for trouble.

 

 

 

Sometimes people do annoy you, but they are keeping with-in Runescape rules. So you can't report people if they are annoying the heck out of you. If this does happen, resort to your ignore list. This will make you avoid placing your anger and annoyed-self on others, which will make you look a lot better then flaming other people out because of 1 annoying person (or more). People do get annoying but they can not get banned for not breaking the rules.

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How To Send A Query/ Contact The Jagex Customer Support Team

 

 

 

Go to the RuneScape Mainpage @ http://www.runescape.com/ it is there you will see in the Knowledge Base Section ̢̢̮ââ¬Å¡Ã¬Ãâ¹ÃâComment Our Service.̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢

 

 

 

commentourservicevt4.gif

 

 

 

Click the link so it can take you to http://kbase.runescape.com/lang/en/aff/run...article_id=2509

 

 

 

csug5.gif

 

 

 

The 2 in red are the 2 most commonly used.

 

 

 

After you click any one of those links ̢̢̮ââ¬Å¡Ã¬Ãâá You will have to log in on that window (not in game).

 

 

 

loginhv8.gif

 

 

 

Once logged in, you can type in your query:

 

 

 

sendinquerylb3.gif

 

 

 

Things To Send In A Query

 

 

 

Adverts

 

 

 

Send in a query about adverts when they are inappropriate & or contain malware that is infecting your computer or the game in anyway. Don't send in queries that such as 'The (name of advert) advert is making me lag, please remove it.' Jagex makes money from adverts and that they will not remove an advert just for your personal satisfactory as they have many players in game.

 

 

 

This query should be very general and easy to send - if there is a problem with the adverts, state the problem and which advert, and leave it at that.

 

 

 

Privacy Concerns

 

 

 

Need your personal information handled? Send a query to Jagex about your worries in personal information - This is personal information used to recover your accounts when you are hacked or if somebody hacks you and you recieve a dirty black mark for their actions or even banned. This is personal information like IP-Address, e-mail addresses, and even your computer information and downloading help can be questioned here if runescape is having difficulties running to your latest java script, downloads, installations, hardware, and more.

 

 

 

If RuneScape is no longer running on your computer, this would be the best place to send information. The best information you can give is your computer spec & the problem that is occuring.

 

 

 

Complaints

 

 

 

Have any complaints? Need to rant? Want something done about your problems in game? Send a query about it in complaints! Rant rant rant, nag nag nag till your problem is done. Importantly! you much be polite & 'seem' proffessional. When you send a query in complaints, use synonyms and vocabulary words that impress jagex, only then, a jagex member would want to reply to your complaints. If you have spelling errors & you are just complaining or nagging RUDELY, then you are like to get no reply - not even an auto-reply sometimes.

 

 

 

Other Comments

 

 

 

If it doesn't fit in any of the other categories above, type about it here. Things such as compliments may be posted here - once again, it is highly recommended to use strong vocabulary or synonyms to impress jagex members, only then they will want to reply to you. you can also ask your questions here.

 

 

 

Query Tips & Tricks

 

 

 

Use strong vocabulary or synonyms: which can be found at http://www.onelook.com/

 

 

 

Use good grammar. Check you spelling or type up the query on a word document where it will (usually) automatially fix all your spelling/grammar errors.

 

 

 

DO NOT TYPE IN CAPS LIKE THIS

 

 

 

Don't refer to other runescape players in your queries, your queries should be personal and not about other players.

 

 

 

If you have a suggestion, post it on forums. If you are f2p - you can no longer send in suggestions in queries (sadly :()

 

 

 

Try to use up as much space as you can but you are also limited as well.

 

 

 

Don't abuse the queries & not to send queries in the wrong section or it could be a misuse.

 

 

 

Recieving An Answer!

 

 

 

Jagex will always receive your queries, however they may not always reply to it even if useful (unless you are a mod). You can use queries to report websites & complain. Sometimes they do reply to it but it may be an auto-answer as they are very busy.

 

 

 

You will know when you have a message from Jagex when you log in-game you will have a little message on the top right:

 

 

 

messagene7.gif

 

 

 

To get to your message centre you go to the main page and click the link that says ̢̢̮ââ¬Å¡Ã¬Ãâ¹ÃâRead your messages from Jagex̢̢̮ââ¬Å¡Ã¬Ã¢ââ¬Å¾Ã¢ in the Account Management section:

 

 

 

picture1mx2.gif

 

 

 

After that you will have to log in once again:

 

 

 

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You can read your message, or delete them.

 

 

 

And that is how you Report People or Send In A Query. ^_^

 

 

 

Copyright ̢̮â¬Å¡ÃâéAubrey666, Shasta Sms 4 Aug 2006, MaSoRS, RuneScape2 Town

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Very nice guide!

 

 

 

I'd like to know, where did you get some of the info from, like "you can report someone for offensive language only after he spams something at least 8 times"? I haven't found this info anywhere else myself.

 

 

 

I'd like to know if you're a player mod and got some knowledge from there?

Runescape: Lodev (Combat level been fixed at 101 for years now, Total level 1500+, playing since march 2002)

Arenascape: Lode (Level 240+ Warlock)

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Yeah, the 8 times thing I didn't know about-I knew that spamming was against the rules, but 8 times = very specific.

 

 

 

Oh, and the reporting team scammers = good, I didn't know about that-I've ran into those scams more then once, and fell for them once (fortunatly I only lost 20k :P).

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Ah, trust me, there's no need to wait 8 times to report a spammer. That might have been the case at one time, but Jagex has been changing a few things recently. 2 or 3 times will do.

 

 

 

Also, it's very important to realize this about spamming: If it makes sense, it's not spam. so, if someone's just saying "selling coal": over and over and over very fast, it is not spam. But, if someone does something like "1234452376482374556" or "@@@@@@@" over and over, that is spam.

 

 

 

Trust me on this. I'm a mod, I'd know. :)

 

 

 

Very nice of you to make a guide like this though, I know we appriciate it since it gives us a bit less work to do. :D

Obtained quest cape and base 92 before obtaining any 99s! Currently finishing out my 99s with the (long-distant) goal of comp cape.
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Ah, trust me, there's no need to wait 8 times to report a spammer. That might have been the case at one time, but Jagex has been changing a few things recently. 2 or 3 times will do.

 

 

 

Also, it's very important to realize this about spamming: If it makes sense, it's not spam. so, if someone's just saying "selling coal": over and over and over very fast, it is not spam. But, if someone does something like "1234452376482374556" or "@@@@@@@" over and over, that is spam.

 

 

 

Trust me on this. I'm a mod, I'd know. :)

 

 

 

Very nice of you to make a guide like this though, I know we appriciate it since it gives us a bit less work to do. :D

 

 

 

Yea, i've been trying to spread my wisdom around so less questions and more work is done (if wanted).

 

 

 

I'm not going to change the 8 times for the flooding because people will come up with their own numbers to report flooding & 8 is the number that *was* used to prove the player is flooding.

 

 

 

Mod or not, i'll take your word for it.

 

 

 

Anyhow, a lot of players lack the knowledge of sending queries so i'm hoping this will help answer their questions more & encourage players to report abuse (if necessary) and send in (important) queries. And know, we may have more players to fit the team ;).

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Common sense isn't common.

 

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Great guide!

 

 

 

So it is also good to report people who are quite obvious using an autotalker?

 

 

 

Not if they are using it for business (when i last heard) & strictly business only.

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Common sense isn't common.

 

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good guide except for the part about scamming you shouldnt report sum1 for selling something inexpensive for a high price at first

 

 

 

They could be mislead or scammed themselves

 

 

 

Instead ask then if they know the price is wrong

 

 

 

usually if they say yes or stfu noob there a most likely a scammer

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A tip when reporting bots:

 

 

 

If there are many bots in one place, and they are not talking, and easy way is to right click on their name, type the name into where you type into the chat box, report them looking off what you typed. After you have reported them, you can simply backspace the name, and get someone else.

 

 

 

This comes in use if the bot's name is something like: 1546981132, or along those lines.

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they can ban the ip adress too. thats why many macros use computers on libarys and schools and internet cafees

 

 

 

well some people have there computer set up to change there ip-address very often, so if jagex where to ban the ip not much would happen =p

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If you report someone for autoing, and it turns out that they wernt (they wernt talking, they where doing the same thing for a few hours straight, low lvl, that is there only skill on the list, and there name is somthing like sdfghweywhty) Could i get a black mark or get banned for misuse of customer support?

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High-alching that REALLY expensive item in my inventory looks more and more tempting with every beer I drink.

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You'd be fine reporting a suspicious macro... If the person was not a macoer and you reported them, you'd be just fine & they would be just fine as well.

 

 

 

When reporting macroers, it only flags their account so that a program (can't really explain) can check whether the player you reported uses macro programs or not.

 

 

 

So your account is safe :thumbsup: keep up the good work!

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Common sense isn't common.

 

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