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Removing the MSN address option.


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Ok, I recognise I am fighting a losing battle.

 

 

 

Whilst I will still always remain my view point it's fair that I stop pushing it with such intent.

 

 

 

So rather than asking for the removal of the button, I belive at the very least it should be looked at how the warning about using this feature is delivered. At a guess people with the lack of web safty to fall for some of the email scams are not going to be visiting the Announcements, Rules and Security Warnings!'s forum.....

 

 

 

I also feel the current level of warning whilst you fill it out is, to say the least underwhelming. I doubt even though it's only two lines, that most people read it.

 

 

 

So I ask: Is there a better way this infomation can be displayed to ensure that people are aware of the risk?

 

 

 

One solution I have just considered (right now, so dont blame my it's not fully though out), is if after infomation is entered in one of the contact fields a pop up warning appears giving a brief few words on the danger, with a link to a fuller section on account safty.

 

 

 

I dont know how much control you guys have over this forum system as it is not inhouse technology, but if it's possible i am sure people would agree it's sensible.

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I dont see why it would need to be disabled.... it would only apper when you enter the infomation..... and how often would people enter infomation in those boxes (if they use them)?

 

 

 

I would imagin.... only once.

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I have a question.

 

 

 

Why would anyone even want to hack a runescape account, of all things. If someone had the skill enough (with the exceptions of script kiddies) to get a virus/keylogger onto your system, wouldn't they have better things to steal, that a runescape account? If I went through all of the trouble of scripting a keylogger or virus, and convincing someone to load it onto their system, I would much rather steal credit information, bank information, etc., or, if there wasn't any, cause they were just a kid who did nothing but play mmo's, I'd email the program to all of their email contacts and try again. Why the HELL would anyone bother doing all of that to no personal or monetary gain? I mean, come on, bank info > gold in an mmo.

 

 

 

I realize that this happens, but I am questioning the motive behind it.

 

 

 

Do it a thousand times, multiply that by the average cash-in-hand for a RS account, convert that to RL dollars. Compare that to the average amount of cash in a 13-year-old's bank account (if they even have one). Getting it now?

Why is 'common sense' so named, when there is so little of it about?

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I can't speak for whether it can be done; Albosky would have to comment on a confirmation pop up. Personally I'm not opposed to a larger font or perhaps a different color for the warning. My main position about all this is whether people will still pay attention. I might just be really jaded but let me show you why I have this position.

 

 

 

The following picture is found via the Contact Us link on the help site

 

 

 

[hide=Example 1]Capture8-4-2007-936.20PM.png[/hide]

 

 

 

This one is found via the account problem link at the very top of the forum page.

 

 

 

[hide=Example 2]Capture8-4-2007-939.29PM.png[/hide]

 

 

 

And wouldn't you know it, we still get an unbelievable amount of submissions and reports about people's RS accounts. The tunnel vision involved in this is mind boggling.

 

 

 

I'd honestly slap a warning on any and everything if it would prevent people from being taken advantage of, but in my experience it doesn't matter how blatant or painfully obvious you make it. Once you reach a certain level of warning you get diminishing returns on how many people it will help when you create larger and more obvious warnings.

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[hide=quote from tallest]

I can't speak for whether it can be done; Albosky would have to comment on a confirmation pop up. Personally I'm not opposed to a larger font or perhaps a different color for the warning. My main position about all this is whether people will still pay attention. I might just be really jaded but let me show you why I have this position.

 

 

 

The following picture is found via the Contact Us link on the help site

 

 

 

[hide=Example 1]Capture8-4-2007-936.20PM.png[/hide]

 

 

 

This one is found via the account problem link at the very top of the forum page.

 

 

 

[hide=Example 2]Capture8-4-2007-939.29PM.png[/hide]

 

 

 

And wouldn't you know it, we still get an unbelievable amount of submissions and reports about people's RS accounts. The tunnel vision involved in this is mind boggling.

 

 

 

I'd honestly slap a warning on any and everything if it would prevent people from being taken advantage of, but in my experience it doesn't matter how blatant or painfully obvious you make it. Once you reach a certain level of warning you get diminishing returns on how many people it will help when you create larger and more obvious warnings.

[/hide]

 

 

 

I think its because users like to skip the text, and go straight to the boxes to input whatever they want to put in. I know that I didn't read any of the text that was given to me to read when I first joined, I didn't care about it, I doubt I even read the the larger text in red, or any other colour. Though if a pop-up shows, I'm definitely going to read that.

 

 

 

Disabling it, wouldn't take to long to script unless you absolutely have to do it in php, which then I have no idea how you would script it, nor how long. I've changed the data in my profile many times, especially my signature, I'd hate to have to repeatedly click Yes, or No, on a Pop-up, every time I chose to change information.

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May I ask Bobbington why you really care so much about this? All your trying to do is remove a feature which the vast, vast majority of users enjoy and use correctly and understand the dangers (if any) concerning posting a contact detail such as an msn address. You're not even in any danger yourself as you publically state that you don't give out any contact information, so why do you care at all? :?

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you must remember a large quantity of our players fall in the 13-15 age catogory. Now not all of them, but a large enough quantity do not understand the dangers of the internet, they want to make some new friends and they will talk to, open emails from, or follow links from anybody.

 

If we're talking about someone who falls into this gullible category, it's better they learn their lesson now rather than in a phishing email. There's only so many protections we can give without going slippery slope jagex on these forums and disabling links and everything. Assume some responsibility and self-accountability from these people.

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May I ask Bobbington why you really care so much about this? All your trying to do is remove a feature which the vast, vast majority of users enjoy and use correctly and understand the dangers (if any) concerning posting a contact detail such as an msn address. You're not even in any danger yourself as you publically state that you don't give out any contact information, so why do you care at all? :?

 

 

 

Bacause i have seen the damage hijacked accounts can do to the community, I am very kean on all forms of account protecteion, so where there is a feature I feel is posing a risk I wish to look at ways to reduce that.

 

 

 

Your right I am not at risk.... but it doesnt mean I dont care about other people. At the end of the day this is a community game, if players dont make any attempt to help the community they are not truely playing the game.

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May I ask Bobbington why you really care so much about this? All your trying to do is remove a feature which the vast, vast majority of users enjoy and use correctly and understand the dangers (if any) concerning posting a contact detail such as an msn address. You're not even in any danger yourself as you publically state that you don't give out any contact information, so why do you care at all? :?

 

 

 

Bacause i have seen the damage hijacked accounts can do to the community, I am very kean on all forms of account protecteion, so where there is a feature I feel is posing a risk I wish to look at ways to reduce that.

 

 

 

Your right I am not at risk.... but it doesnt mean I dont care about other people. At the end of the day this is a community game, if players dont make any attempt to help the community they are not truely playing the game.

 

 

 

Wow, there's still a sense of "community" left in Rs? I'm truly amazed, I thought it was well gone when I retired a year back. :shock:

 

 

 

Sarcasm aside, I can understand what you mean, but there's much more beneficial ways in which we can help the community in Rs rather than removing a little feature such as this msn button, that makes available their address to hackers and scammers. There's a whole lot more serious problems out there, particularly ones which Jagex have to deal with, although it seems they haven't been, which was pointed out by Crusier on page one of this topic.

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Wait a second bobington... you have stated a couple of times that you aren't trying to nanny the community (or whatever) / being "over protective" but initially pushed for the removal of a feature you don't even use. Bit of a hypocrtical statement there, but whatever.

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Wait a second bobington... you have stated a couple of times that you aren't trying to nanny the community (or whatever) / being "over protective" but initially pushed for the removal of a feature you don't even use. Bit of a hypocrtical statement there, but whatever.

 

 

 

To be honest with you I feel it would be more hypocrtical if I was asking for the removal of a button I DID use..... I have no intention of ever using it for the very reasosn i was asking for it's removal.

 

 

 

And i would deffinatly not say I was beeing over protective, on the offical forums for example I try and push for more freedoms (so it Jagex, but it's hard on a comminity of that size). I would never call for the removal of a button that causes "some danger" but only if I feel it offers more danger that it brings good.

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I can assure you there is no way I will never fall for an email scam...... know why? The scammers don't know my email address!, and they never will....

 

 

 

I would be interested to know if any of you people with MSN (or any other messanger) have ever been sent fake emails? I am sure not all of you have, but a lot more people that those who don't have it.

 

 

 

I know for a fact that I'll never be scammed through e-mail, because I know that Jagex will not e-mail me. Tip.It will not e-mail me. If I get an e-mail (which has yet to happen) from someone claiming to be from Jagex or Tip.It, I will simply delete it. We've all been told often enough to know that they don't e-mail us, they will use the private message feature. It's simple enough - they don't e-mail you, so any e-mails you get "from them" are obviously fake so you don't reply to them or even open them. I don't see why people who don't take the care to look after their accounts should be pandered to and so restricting other, sensible users' internet experience.

 

 

 

It's their account, their lookout. Not our problem.

 

 

 

I feel it offers more danger that it brings good.

 

 

 

I'm sure that many people would disagree with you there. I for one have been chatting to various members of this forum on the "Daily MSN Chat" and have thoroughly enjoyed myself as I'm sure many others have. I'd say it's a fair bet that lots more people have talked to people from here through the use of the MSN button feature, so I don't see why the people who "can't leave a field blank" (Heaven forbid there's a blank field and any "O"s in a book that haven't been coloured in) should spoil MSN for the rest of us.

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I feel it offers more danger that it brings good.

 

 

 

I'm sure that many people would disagree with you there.

 

 

 

I also am sure of this.... infact i would go as far to say that eveybody who used the button would, and a few who dont.

 

 

 

 

 

You can split the peopel who use it into two sections:

 

 

 

-People who have great web security who know the risks and would not fall for a scam.

 

-People have no idea of the risk involved and probaly would fall for the scam.

 

 

 

Now both of these groups by definittion would belive that the buttons benifits is better than negatives, although one group does not know of the existance of the negatives.

 

 

 

I would also gradly agree that on tip.it atleast the first group is a larger one..... however the second group is a large enough percentage to warrent some form of change. This change does not need to be it's removal, it could also be in how people are warned of the danger as they enter the data, or even possibly stopping newer users from using it, untill they have been with us for a short period of time.

 

 

 

Infact the second one would also cut down on people being able to use the button for the means of RWT which is not uncommon on a fan site, out of the way of Jagex..... it would actually even put them off using the site.

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Well I think that Tip.It do an awful lot to warn people of the e-mail scams and frequently warn us that they don't send us e-mails and nor do Jagex. Short of sending private messages to everyone who choose to display their e-mail address, there isn't a lot more they can do.

 

 

 

And abolishing the MSN button won't stop people trying some real world trading (I assume this is what RWT means?) through private messaging.

 

The ignorant shouldn't ruin it for the average user.

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I would also gradly agree that on tip.it atleast the first group is a larger one..... however the second group is a large enough percentage to warrent some form of change.

 

Being gone all weekend, I didn't have a chance to reply to some early things, this quote fits nicely though. You stated earlier "I have evidence that i cant share for confidentiality reasons that the button does pose a real danger.". This is like me saying I work at a data center that hosts Jagex servers. Working there gives me physical access to the server and nothing would stop me from touching the box. I could go around saying I have physical access to Jagex source code and you have absolutely zero way of confirming that. Your stating you have confidential info and the percentages of tip.it users that would fall for this is nothing more than empty 'facts' trying to sway opinions. If you have said information, cough it up and prove your point with hard information thats provable, not "I have this but can't show you" information.

 

 

 

This change does not need to be it's removal, it could also be in how people are warned of the danger as they enter the data, or even possibly stopping newer users from using it, untill they have been with us for a short period of time.

 

And where does this stop? You add these warnings, users see them for a second before clicking past it and inputing the information they wanted to put there in the first place. You see them ignoring the warning, so you add more, and the snowball keeps rolling and gets more and more annoying. If they aren't already reading the page they are putting info into and seeing the warning, no amount of nannying is going to help them. On top of that, adding warning after warning will just annoy the rest of the population that doesn't need to be nannied. If Tip.it goes far enough, they will leave for a more open community. I know I sure as hell would.

 

 

 

Infact the second one would also cut down on people being able to use the button for the means of RWT which is not uncommon on a fan site, out of the way of Jagex..... it would actually even put them off using the site.

 

As stated earlier, you cut off that method, they'll move to another without thinking twice. It's akin to the RIAA/MPAA fight against piracy. Chop off the head of one pirate site, 5 more pop up to replace it on top of the wide spread news that it happened, only increasing the population and making the problem worse. One of the largest torrent trackers is a prime example. It was taken down during a raid on their data center (which resulted in several hundred unrelated, legitimate business servers being seized, much like our legitimately used MSN buttons). They were down all of 3 days and when they came back up they had multiple redundant backups set up in multiple countries, effectively rendering the raid useless and making it that much harder to take it back down again.

 

 

 

I said it earlier in the thread and I'll say it again, trying to baby players won't help anything. Better they learn how to take care of themselves by losing pixels than by losing their financial information or identity.

 

 

 

Additionally, since I was gone all weekend:

 

I have never had an attack on my account (please can nobody try to change this Razz)

 

If you are a Pmod or Fmod and have been anywhere where your status is public, yes you have. If you believe you haven't, you don't have any serious grasp on how the evil RS underground works. Even if you are a normal player, you most likely have had attempts by random people that see you in game thinking they can score on a weak password.

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I would also gradly agree that on tip.it atleast the first group is a larger one..... however the second group is a large enough percentage to warrent some form of change.

 

Being gone all weekend, I didn't have a chance to reply to some early things, this quote fits nicely though. You stated earlier "I have evidence that i cant share for confidentiality reasons that the button does pose a real danger.". This is like me saying I work at a data center that hosts Jagex servers. Working there gives me physical access to the server and nothing would stop me from touching the box. I could go around saying I have physical access to Jagex source code and you have absolutely zero way of confirming that. Your stating you have confidential info and the percentages of tip.it users that would fall for this is nothing more than empty 'facts' trying to sway opinions. If you have said information, cough it up and prove your point with hard information thats provable, not "I have this but can't show you" information.

 

 

 

Sorry not pushing this point too far, but just to hilight that I have evidance, and NOT proof, they are two very differnt things, evidance is jutst a whole load of things pointing in the direction of.

 

 

 

 

 

I have never had an attack on my account (please can nobody try to change this Razz)

 

If you are a Pmod or Fmod and have been anywhere where your status is public, yes you have. If you believe you haven't, you don't have any serious grasp on how the evil RS underground works. Even if you are a normal player, you most likely have had attempts by random people that see you in game thinking they can score on a weak password.

 

 

 

What I was meaning is i've not had any serious attack that I have noticed..... no body ad tried to scam me out of my password.

 

 

 

 

 

Out of intrest what is your opinion on the personal infomation rule in the actuall game? do you recognise it's importance there?

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Nobody actively tried to scam my stuff either and my email address has been viewable for years. Only recently did I take my msn out because I dont use hotmail anymore.

 

 

 

Your arguments are very thin.

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Sorry not pushing this point too far, but just to hilight that I have evidance, and NOT proof, they are two very differnt things, evidance is jutst a whole load of things pointing in the direction of.

 

Evidence, proof, it doesn't matter. You're making claims you are not backing up. Unless you can provide FACTS and not just claims that you know this information, those arguments are worthless.

 

 

 

 

What I was meaning is i've not had any serious attack that I have noticed..... no body ad tried to scam me out of my password.

 

 

 

Out of intrest what is your opinion on the personal infomation rule in the actuall game? do you recognise it's importance there?

 

Just because you haven't noticed it doesn't mean it hasn't happened. You can most likely bet money on the fact that there has been some kind of major attempt on your account that you don't know about.

 

 

 

Jagex chose to try to baby the players in game by banning any type of personal info. That was their choice and doesn't mean it should get filtered out to the fan sites. People use the fan sites specifically because the Jagex chat and forums are so limited and overly protective. The importance of those rules is just personal opinion. If people were educated about who and where to give personal information, the rules would have 0 use but instead they out right ban it. There needs to be a shift in how people treat their personal information online, not just cherry picking of features for removal because they could be a danger to the idiots of the world.

 

 

 

Instead of spending your time trying to take away MSN here, how about you go to somewhere like Myspace and tell people that actively publish their address how to not get kidnapped. I'd say that's much more important than trying to stop a bunch of teenagers from losing their pixels.

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I just want to bring this up again.... nobody seems to be understanding..... not for one minuite have I ever suggested a new rule of no exchange of personal infomation on this site. I undertand that is not going to happen, and strangly I like the extra freedom this site provides.

 

 

 

But what I was suggesting, was to increase the level of security people have over who can and cannot get acsess to our data.

 

 

 

Yes it is a shame to take away a good feature from the responsible players, but I feel the percentage of people who are not in full controle of their security is high enough to warrent the removal of the option.

 

 

 

Again I state, people will still have the ability to share their infomation if they so wish..... but they will have to deal with people on a one on one level, they will know exactly who has acsess to data, the ability to say no is an important feature to have..... even un web savy people are more liekly to say no if they have the option.

 

 

 

I hate to take things unto a personal level, but I feel in this case it's important..... You feel to totaly underestimate the level of niave players, and the amount of internet preditors we have out there.

 

 

 

Personal infomation is not only dangerous to an account.... but it can also cause major issues in real life. I ahve heard of atleast 5 seperate incidences, where Runescape player have been sexually attacked and or kidnapped in real life by people they had given their personal infomation to.

 

 

 

If I so wished I could probaly find a players real life details withing an hour or two of looking..... and yes there are enough interntet preditors in this game that make that an issue we should all be aware of.

 

 

 

Runescape is a game packed full of younge vunrable people, the adverage tip.iter is slightly older, but the problem is still there. May I remind you technically all peopel under the age of 18 should be supervised at all times while useing the internt, as they are considered under law as not beeing mentaly mature enough to make desissions of this nature.

 

 

 

I strongly care about the community no matter how nieave it happens to be.

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May I remind you technically all people under the age of 18 should be supervised at all times while using the internet, as they are considered under law as not being mentally mature enough to make decisions of this nature.

 

 

 

I strongly care about the community no matter how naive it happens to be.

 

(Fixed spelling errors - OCD :cry: )

 

 

 

What law might this be? If you could give me a source I might actually take your arguments seriously. How does our "mental maturity" affect the decision to give out your MSN address to someone over the internet. I've never had anyone contact me over my location or my account details. If I did, I'd utilise a function MSN have, but it's probably to hard for us mentally immature ones to find and fathom how to use it and what it does. This feature is BLOCK CONTACT. It's simple enough - you don't like where a conversation is heading, block them and your problem is solved. I don't think your going to get much support by calling us all "mentally immature" and "naive".

 

 

 

Give us actual evidence to back up what your saying. Don't swear that you've got it. Show us!

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But what I was suggesting, was to increase the level of security people have over who can and cannot get acsess to our data.

 

That's rather easy. Leave the information field blank. Is that so hard to do?

 

 

 

Yes it is a shame to take away a good feature from the responsible players, but I feel the percentage of people who are not in full controle of their security is high enough to warrent the removal of the option.

 

Them not being in full control of their own security is their own problem, not ours. Removing a feature because some people are too stupid to spend 30 seconds thinking about their own security will never fix anything. It will just make them, once again, magic words, find another way to get it done.

 

 

 

Again I state, people will still have the ability to share their infomation if they so wish..... but they will have to deal with people on a one on one level, they will know exactly who has acsess to data, the ability to say no is an important feature to have..... even un web savy people are more liekly to say no if they have the option.

 

I said it above, let me say it again. You can leave the field blank. That is the same as saying 'no' to the feature while the rest of us can still freely use it. Do I need to repeat it a third time? Are we finally clear that the feature is already voluntary and secure if the user so chooses (as you personally stated you chose to do)?

 

 

 

I hate to take things unto a personal level, but I feel in this case it's important..... You feel to totaly underestimate the level of niave players, and the amount of internet preditors we have out there.

 

I know there are millions of naive (the correct spelling) users on the internet. I know they do stupid things. I'd much rather have them do stupid things and remove themselves from the network than have to deal with them constantly dragging down the rest of us. I also know there will be untold numbers of predators (again, correct spelling) on the internet. Removing MSN buttons on a game fan site doesn't fix it. If you remove those buttons, guess what, they'll initiate the exact same MSN conversation via your PM one-on-one suggestion.

 

 

 

Joining a volunteer organization to hunt down those predators and rehabilitate them in the real world does fix your target problem. Your intentions are well meaning, but misplaced if you intend to fix the online predator problem.

 

 

 

Personal infomation is not only dangerous to an account.... but it can also cause major issues in real life. I ahve heard of atleast 5 seperate incidences, where Runescape player have been sexually attacked and or kidnapped in real life by people they had given their personal infomation to.

 

Proof of these kidnappings? News articles? Something I can read that doesn't come from just your fingers? People can get kidnapped and/or sexually assaulted because they go walking at night too. I don't see walking at night getting banned.

 

 

 

Repeat after me. Educate the user. Do not remove their freedom.

 

 

 

If I so wished I could probaly find a players real life details withing an hour or two of looking..... and yes there are enough interntet preditors in this game that make that an issue we should all be aware of.

 

Once again, removing features here doesn't fix that problem. You need to go educate people about keeping their information safe. There are more than likely several hundred users around here that could do the exact same thing you say you could do. That doesn't make it any more dangerous. Playing wack-a-mole with every possible avenue of information disclosure will lead to a dead forum that nobody wants to use. Your predator argument also has much more involved and wide spread ways of fighting it that you seem to be ignoring just to push your point.

 

 

 

Runescape is a game packed full of younge vunrable people, the adverage tip.iter is slightly older, but the problem is still there. May I remind you technically all peopel under the age of 18 should be supervised at all times while useing the internt, as they are considered under law as not beeing mentaly mature enough to make desissions of this nature.

 

Yes, and 'technically' it is the parents job to monitor their children until that age. Not ours. If they do something stupid because the parent wasn't watching their every move, guess what, it's the parents fault.

 

 

 

I strongly care about the community no matter how nieave it happens to be.

 

So go educate the community. Post a guide about protecting your personal information and how to avoid scams, predators and the boogy man if you feel like it. If people have interest, they will read it and follow the advise and protect themselves. If not, oh well, that was their decision.

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If you want an honest answer.... i dotn know what law it is.... but it is out there somwhere.... it's more of an offical guidline than a set law but it equates to the same thing.

 

 

 

And I want calling you or for that matter anybody you know imature..... I am sorry that you felt that way. I was speaking of the age group generally and the sections of people within it.

 

 

 

I never mean for anything I write to mean offence to any perosn for any reason, it is just not who I am. I was speaking in a broad sence.

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[hide=Adam007's quote]

 

 

 

you must remember a large quantity of our players fall in the 13-15 age catogory. Now not all of them, but a large enough quantity do not understand the dangers of the internet, they want to make some new friends and they will talk to, open emails from, or follow links from anybody.

 

If we're talking about someone who falls into this gullible category, it's better they learn their lesson now rather than in a phishing email. There's only so many protections we can give without going slippery slope jagex on these forums and disabling links and everything. Assume some responsibility and self-accountability from these people.

[/hide]

 

 

 

I agree with Adam, but you may say that it is better than they never fall for it.

 

 

 

The thing is, I started playing Runescape when I was seven. I have played Runescape since about the 2nd or third month it came out. Never have I once been hacked or scammed. Yes, I agree, kids my age and younger do tend to not read things. But when things are bolded and in red text, they definitely read it (well, there is a higher probability). I agree with you that there should be a change in font; perhaps it should be bolded and in red font. But the thing is, if they still chose not to read it, then it is entirely their fault. If they chose not to read it, I would prefer them to have a failed scammed attempt on their character.

 

 

 

Yes, you read correctly. I said "I would prefer them to have a failed scammed attempt on their character." Take in mind I said failed. I said so for a very simple reason: they need to learn to read things. Personally, even though I am very young, I read almost every Privacy Statement on things I sign up to, and read the rules and the Terms of Conditions (unless, of course, they are on GNU Public License, which I have read, so I already know it). I'm sure many adults don't do it, but I know they at least read some things! And children need to learn these things. And if they do get scammed, I am of the opinion that they could have easily prevented it by reading. At least the next time, they will read the disclaimers and they will pay more attention to security. It will increase their awareness.

 

 

 

I, however, do not agree on taking the buttons off. The buttons are something which makes communication a whole lot easier, and even though there are some risks to it, the risks can be easily prevented. It clearly states that tip.it is not responsible for people contacting you. And because of that one golden line, I think that there is no reason whatsoever to take those buttons out.

 

 

 

Thanks,

 

OT (One Time)

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~Joined RS December 2001

~Retired Mid-2007

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