Does Jagex Listen to Feedback?

[PhelimReagh]

I know Jagex makes little tweaks and whatnot per user suggestions, but do they ever significantly change the game based on what players think?

 

 

 

 

 

 

 

I've only been playing for about a year, so I don't quite know Jagex's history when it comes to releasing a new feature, seeing how the community reacts, and then modifying the game based on all the feedback they get.

 

 

 

 

 

 

 

The most recent example is Barbarian Assault: a cool mini-game that, because of several severe shortcomings, is quickly becoming the new Burthorpe Games Room (ironically enough, they're on the same piece of Jewelry).

 

 

 

 

 

 

 

Now Jagex has quite a few mini-games, only half of which are played by anybody. I'd have to think that when the Blast Furnace, Games Room, Trouble Brewing, Fishing Trawler, Gnome Ball, etc., came out, folks who liked the game had some constructive feedback to make the mini-games more enjoyable and popular.

 

 

 

 

 

 

 

But here we are, however many months/years later, and these minigames still suck. And there's no reason why I wouldn't play gnomeball, or use the blast furnace, or the fishing trawler, if they weren't the way they are now.

 

 

 

 

 

 

 

What possesses Jagex to come up with these mini-games, invest time and money in them, and just abandon them, rather than listen to user feedback and tweak them to make people want to play them?

 

 

 

 

 

 

 

You can make the blast furnace more enjoyable simply by putting a bank closer to it. Smithing is the biggest pain in the rear to train, and a bank on the east side of the river, anywhere on the east side of the river, would make that game a smashing success. But Jagex won't do it because... why?

 

 

 

 

 

 

 

Gnomeball could be a really fun way to train agility. If there were any signficant agility rewards. But there aren't. It's a way to get, like, your first 10 agility levels and then it's useless.

 

 

 

 

 

 

 

And now Barbarian Assault. All Jagex has to do is tweak the gambling rewards a little bit to make them not suck so often, and Barbarian Assault would suddenly become insanely popular. Make it similar to Treasure Trails which require far less time and effort to complete, and the Barbarian outpost will be overflowing with happy 'scapers!

 

 

 

 

 

 

 

But they're not going to do it. Just as they do not appear to have ever listened to player feedback on the other potentially fun mini-games, to go that extra step to make the games enjoyable, Jagex will be content to let Barbarian Assault die.

 

 

 

 

 

 

 

It's very strange to me.

[king_kenny69]

A rhetorical question but nevertheless, you speak the truth. Jagex should think about improving what they've already added into the game, not incorporating new failures.

[PhelimReagh]

...not incorporating new failures.

 

 

 

I totally read that as "features" the first time I saw it. Made me laugh when I read it correctly.

 

 

 

 

 

 

 

In Jagex's defense, I don't think they ever intend for the new features to be failures.

 

 

 

 

 

 

 

However, when they release a new feature that proves to be a failure, and then fail to take the simple steps required to make the feature a success, that's when they fail us, their customers.

[dutchdreams]

A discussion related to this one, is also going on in the topic found here.

 

 

 

 

 

 

 

I agree that Jagex seems to be putting content into the game that one half of the player base doesn't want to play and the other half doesn't have the right mind-set to play.

[Quasar889]

My view on this is thus:

 

 

 

Jagex isn't making minigames failures, players are.

 

 

 

 

 

 

 

Most minigames are only fun if you play with other people:

 

 

 

Pest Control,

 

 

 

Castle Wars,

 

 

 

Barbarian Assault,

 

 

 

Trawler...

 

 

 

 

 

 

 

Oh wait. I just listed the only popular minigames.

 

 

 

 

 

 

 

Hmmmm.

 

 

 

 

 

 

 

Well, to me, it seems that the only games we find *fun* are games that other people are at.

 

 

 

 

 

 

 

It's not Jagex's fault for making Blast Furnace awful, it's the players' fault for not realizing how profitable it was, forming a dedicated world/team (read: w78 or Heart Unit/Affliction), and abusing the cabbage out of it.

 

 

 

 

 

 

 

If we the players organized around one or more of these dormant minigames, I can guarantee that you would see new life spring into them faster than Chuck Norris can roundhouse kick Jack Bower off the planet.

[ValaraZ]

They also added Hunter in demand of the community.

 

 

 

 

 

 

 

Most likely there will also be husbandry or animal taiming as a separate skill or part of hunting.

[Iv_Green_vI]

I'd say they listen about 1% of the time, I've been waiting for a my ban appeal for two days now and nothing

[Doughnut]

No they don't. Look at how long the bank that Thagern has designed has been around. Yet have they even made an attempt to do something? Nope. Jagex needs to start working for those out there who are "veterans" so to speak and stop catering to the "newbies" of runescape. How many weapons out there are like a Bone spear? over 100. How many weapons are there that are actually worth using? maybe 30, and even thats alot.

[benisfab]

They do listen...Remember the ss thing they completely banned it. Everybody complained, so jagex made an agreement so that people could still use it... =;

[Doughnut]

They do listen...Remember the ss thing they completely banned it. Everybody complained, so jagex made an agreement so that people could still use it... =;

 

 

 

 

 

 

 

Thats not listening. What happened with SS is people came in mass droves and spammed up the forums and worlds. So unless jagex wanted to ban them all they had to lift the ban. Thats like maybe the only time they may have listened. They need to stop catering for the kids who can only play for 15 minutes a day and start actually doing something for people who actually play this game and enjoy it.

[Sy_Accursed]

Most of the best updates come from player suggestions.

 

 

 

 

 

 

 

And it must be kept in mind ideas take ATLEAST 6 months from concept to being in-game as Jagex have already said.

 

 

 

 

 

 

 

Thing being people forget many of the bets suggestions as they fizzle out, then when they are added into the game like 3 months later on people just assume Jagex came up with it

[benisfab]

 

They do listen...Remember the ss thing they completely banned it. Everybody complained, so jagex made an agreement so that people could still use it... =;

 

 

 

 

 

 

 

Thats not listening. What happened with SS is people came in mass droves and spammed up the forums and worlds. So unless jagex wanted to ban them all they had to lift the ban. Thats like maybe the only time they may have listened. They need to stop catering for the kids who can only play for 15 minutes a day and start actually doing something for people who actually play this game and enjoy it.

 

 

 

 

 

 

 

Ok, i agree with you that they need to do more for the long time and higher level players. However, i think that the new 3rd age armour may be showing that they are starting to make armours and weapons for this group of players. As for the ss thing, i only mentioned that to show that jagex do occasionaly listen to the feedback.

[Doughnut]

Most of the best updates come from player suggestions.

 

 

 

 

 

 

 

And it must be kept in mind ideas take ATLEAST 6 months from concept to being in-game as Jagex have already said.

 

 

 

 

 

 

 

Thing being people forget many of the bets suggestions as they fizzle out, then when they are added into the game like 3 months later on people just assume Jagex came up with it

 

 

 

 

 

 

 

Some of the best suggestions I have seen on this forum have not been implemented. Look at the Bank thagern designed, that has been out to the public for over a year and a half and yet there is still no indication that Jagex is going to impliment it or even bother looking at it. Another thing is that when a player suggests something Jagex will never use the same design because they want to act like they created it and it was all there idea.

[Doughnut]

 

 

They do listen...Remember the ss thing they completely banned it. Everybody complained, so jagex made an agreement so that people could still use it... =;

 

 

 

 

 

 

 

Thats not listening. What happened with SS is people came in mass droves and spammed up the forums and worlds. So unless jagex wanted to ban them all they had to lift the ban. Thats like maybe the only time they may have listened. They need to stop catering for the kids who can only play for 15 minutes a day and start actually doing something for people who actually play this game and enjoy it.

 

 

 

 

 

 

 

Ok, i agree with you that they need to do more for the long time and higher level players. However, i think that the new 3rd age armour may be showing that they are starting to make armours and weapons for this group of players. As for the ss thing, i only mentioned that to show that jagex do occasionaly listen to the feedback.

 

 

 

 

 

 

 

3rd age armour being a sign of new things to come? HAH! I doubt there are even 10 full sets of full age out in the game. Now look at the price tag of 3rd age because it is so rare, it costs 100+ mil for a set that may or may not give better boneses.(I have no clue of the bonuses) Jagex is going to cater to the "newbies" and let the veterans go away because they anticipate "well they're going to quit anyway so lets just go and release more crap into the game and make the new players happy". They listen to feedback like once every other year.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phew.... I need to calm down, too many threads with anger going on in them atm. :-#

[Sy_Accursed]

 

Most of the best updates come from player suggestions.

 

 

 

 

 

 

 

And it must be kept in mind ideas take ATLEAST 6 months from concept to being in-game as Jagex have already said.

 

 

 

 

 

 

 

Thing being people forget many of the bets suggestions as they fizzle out, then when they are added into the game like 3 months later on people just assume Jagex came up with it

 

 

 

 

 

 

 

Some of the best suggestions I have seen on this forum have not been implemented. Look at the Bank thagern designed, that has been out to the public for over a year and a half and yet there is still no indication that Jagex is going to impliment it or even bother looking at it. Another thing is that when a player suggests something Jagex will never use the same design because they want to act like they created it and it was all there idea.

 

 

 

 

 

 

 

Jagex does not use ideas off of fansite forums, they do off their official forums

 

 

 

 

 

 

 

Castlewars and Pest Control both originate from there

 

 

 

As did the warrior guild & achievment capes to name but a few

[Doughnut]

 

 

 

 

 

 

 

Jagex does not use ideas off of fansite forums, they do off their official forums

 

 

 

 

 

 

 

Castlewars and Pest Control both originate from there

 

 

 

As did the warrior guild & achievment capes to name but a few

 

 

 

 

 

 

 

That may or may not be true because I know Andrew has a forum account here and I'm sure other people who work for Jagex come here as well. Several of the good ideas on these forums have been reposted into the official forums many many times, and yet still they have done nothing to change/add it to the game.

[benisfab]

 

 

 

3rd age armour being a sign of new things to come? HAH! I doubt there are even 10 full sets of full age out in the game. Now look at the price tag of 3rd age because it is so rare, it costs 100+ mil for a set that may or may not give better boneses.(I have no clue of the bonuses) Jagex is going to cater to the "newbies" and let the veterans go away because they anticipate "well they're going to quit anyway so lets just go and release more crap into the game and make the new players happy". They listen to feedback like once every other year.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phew.... I need to calm down, too many threads with anger going on in them atm. :-#

 

 

 

 

 

 

 

Maybe i read that wrong, but it sounds to me like your saying the 3rd age armours are for "newbies", are newbies going to be able to offord 100m+?

[Doughnut]

 

 

 

 

3rd age armour being a sign of new things to come? HAH! I doubt there are even 10 full sets of full age out in the game. Now look at the price tag of 3rd age because it is so rare, it costs 100+ mil for a set that may or may not give better boneses.(I have no clue of the bonuses) Jagex is going to cater to the "newbies" and let the veterans go away because they anticipate "well they're going to quit anyway so lets just go and release more crap into the game and make the new players happy". They listen to feedback like once every other year.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Phew.... I need to calm down, too many threads with anger going on in them atm. :-#

 

 

 

 

 

 

 

Maybe i read that wrong, but it sounds to me like your saying the 3rd age armours are for "newbies", are newbies going to be able to offord 100m+?

 

 

 

 

 

 

 

No what I'm saying is that even maxed out players may not have 100mil, so its a rich persons armour and the only way to obtain it is through clues or buying for insane prices. Look at barrow, best armour in the game atm(to my knowledge) and can be obtained without relying on "luck". I played this one mmo before Runescape and the only way to become rich in the game was to buy money from ebay, have rich friends, or to be insanely lucky with drops. Having a game rely soly on luck makes that game horrible.

[DarkDude]

Yes they do.

 

 

 

 

 

 

 

When the female models were changed Jagex put them back to normal.

 

 

 

 

 

 

 

Most of the changes in the game (That happen after the update and are "fixed") are due to player feedback, seeing as there's quite a few of these updates each update then yes, Jagex do listen to players.

[TheLeader]

I think they should pay a little more attention to players messages.

[benisfab]

Also several of the "scamming" items are now untradeable (lead-bladed spear for example)

[Doughnut]

Also several of the "scamming" items are now untradeable (lead-bladed spear for example)

 

 

 

 

 

 

 

How long did it take for them to respond to that though? over 2 years.

[benisfab]

 

Also several of the "scamming" items are now untradeable (lead-bladed spear for example)

 

 

 

 

 

 

 

How long did it take for them to respond to that though? over 2 years.

 

 

 

 

 

 

 

At least they are doing somthing like you've allready said, many other mmorpg's don't continuously update the game, and if you look at allmost all of the updates released, you will see that jagex are changing things all the time thanks to feedback from players.

[Leesters]

From what I see, they have a strong effort to listen to player feedback.

 

 

 

 

 

 

 

Castle Wars was a players idea.

 

 

 

99 Capes were players idea.

 

 

 

They have a suggestion forum that they look for new idea.

 

 

 

They have polls to get a feel for consesus on subjects.

 

 

 

New skills released are easier to level due to feedback.

 

 

 

 

 

 

 

Althought it might not seem they're very good at feedback, you gotta keep in mind there are 2 million players. lol. 800k plus members. Thats ALOT of feedback. hehe

[Sy_Accursed]

 

 

 

 

 

 

 

 

Jagex does not use ideas off of fansite forums, they do off their official forums

 

 

 

 

 

 

 

Castlewars and Pest Control both originate from there

 

 

 

As did the warrior guild & achievment capes to name but a few

 

 

 

 

 

 

 

That may or may not be true because I know Andrew has a forum account here and I'm sure other people who work for Jagex come here as well. Several of the good ideas on these forums have been reposted into the official forums many many times, and yet still they have done nothing to change/add it to the game.

 

 

 

 

 

 

 

It takes time

 

 

 

 

 

 

 

Updates take ATLEAST 6 months as i said b4 as Jagex have said.

 

 

 

 

 

 

 

Most of the good dieas herre are ones that impliment very new and good features, stuff like that most probably would require new runescript etc whihc would push timing up to like 1 yr maybe in production and thth is after they have made it from suggestion to workable idea