1) Do a good job everytime and it will be noticed

I'd like to agree with that but at the end of the day it's all about the bottom line.

 

 

 

A lot of people at my work had their hours slashed and given to people who:

 

 

 

1. Have no concept of upselling

 

2. Have barely any product knowledge

 

3. Are ineffecient at a lot of tasks

 

4. Lack effective custom-service skills

 

 

 

Reason? We were too expensive to employ for the total sales being made :uhh: I find that hard to believe given that the week before she turned up my store hit 80K for the week. And since she's been there it has struggled to hit 40k at the end of the week.

 

 

 

And when you have a 9.9% wage budget (so for a 40k week that's only 4k allowed on wages). She was hitting around 7k for wages, even with the cheapies because they simply couldn't make the sales, upsell or even answer basic questions about products so a consumer could make up their own mind #-o

 

 

 

On the plus - She's now been transfered to another store and our sales are on the rise again. Slowly but surely my store will be back to the 80k mark per week :)

I've learned that the customer is never right. No-matter what they tell you, they are always wrong. "Excuse me, do you have [insert random object that doesn't even get produced anymore] in stock. No, sorry. But i saw it yesterday! Well we haven't got any sorry. Can't you check? Hmm Ok il look through the back. (Takes 5 minute break) No we don't have any" Rinse and repeat everyday....Im surprised i haven't punched someone yet who has asked for MASH instant potatoes...WE DON'T FREAKIN' STOCK THEM! :XD:

1) Do a good job everytime and it will be noticed

I'd like to agree with that but at the end of the day it's all about the bottom line.

 

 

 

A lot of people at my work had their hours slashed and given to people who:

 

 

 

1. Have no concept of upselling

 

2. Have barely any product knowledge

 

3. Are ineffecient at a lot of tasks

 

4. Lack effective custom-service skills

 

 

 

Reason? We were too expensive to employ for the total sales being made :uhh: I find that hard to believe given that the week before she turned up my store hit 80K for the week. And since she's been there it has struggled to hit 40k at the end of the week.

 

 

 

And when you have a 9.9% wage budget (so for a 40k week that's only 4k allowed on wages). She was hitting around 7k for wages, even with the cheapies because they simply couldn't make the sales, upsell or even answer basic questions about products so a consumer could make up their own mind #-o

 

 

 

On the plus - She's now been transfered to another store and our sales are on the rise again. Slowly but surely my store will be back to the 80k mark per week :)

 

 

 

Maybe it changes for larger operations :P

 

But the managers were always telling me to slow down and take a break when I was doing minimal work, but a good job at it. :\

Don't try to be someone you're not and on that topic, don't be afraid to be yourself :D

 

 

 

 

 

Even if you're pulling complete BS, if you say it with confidence most peers/teachers/coworkers/etc. will believe you.

Maybe it changes for larger operations :P

 

But the managers were always telling me to slow down and take a break when I was doing minimal work, but a good job at it. :\

Quite possible.

 

 

 

And lucky you :P If I was only doing minimal work I'd have my arse kicked, lol.

Wait, is 'learnt" even a correct way to say "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

From working as a call centre operator, I have learnt that even though people talk down to you and treat you like dirt, they still expect you to everything up to and including breaking the law to give them what they want. I have also learnt that people as whole believe they're entitled to a lot more than they actually are.

 

 

 

Personal: I learnt last night that my ex boyfriend is gay. :shock:

 

 

 

 

 

 

 

 

 

Wait, is 'learnt" even a correct way to stay "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

 

 

 

I think both are acceptable. I know I was brought up with 'learnt' and saying or reading 'learned' just feels wrong to me. I have to stop myself from correcting it actually.

Wait, is 'learnt" even a correct way to stay "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

 

Yes, be a nag-worm as you make a typo yourself.

Wait, is 'learnt" even a correct way to stay "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

 

Yes, be a nag-worm as you make a typo yourself.

 

 

 

I wasn't being a "nag-worm", it was a serious question and has been on my mind lately. I just never got around to asking it.

Wait, is 'learnt" even a correct way to stay "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

 

Yes, be a nag-worm as you make a typo yourself.

 

Seriously Vickie, over half of your posts are there purely to correct what other people said. You're so irritating.

Wait, is 'learnt" even a correct way to stay "learned?" I thought they overruled this years ago saying it was indeed "learned?" :|

 

Yes, be a nag-worm as you make a typo yourself.

 

Seriously Vickie, over half of your posts are there purely to correct what other people said. You're so irritating.

 

 

 

I'm not going to argue with you, however, I would suggest you stop your little obsessive habit of vexation.

 

 

 

You can't even ask a genuine question these days without being attacked by someone. #-o

I'm not going to argue with you, however, I would suggest you stop your little obsessive habit of vexation.

 

Why don't you be less annoying and then there won't be a problem?

 

 

 

It's not a habit really, it's a common trait among most normal people.

I'm not going to argue with you, however, I would suggest you stop your little obsessive habit of vexation.

 

Why don't you be less annoying and then there won't be a problem?

 

 

 

It's not a habit really, it's a common trait among most normal people.

 

 

 

If you have a comment regarding the way I wrote my post than why don't you state your problem and I'll take responsibility for the fact that I did sound a little rude and should've asked in a more polite manner. Actually, all Rocketman had to say is,'I don't agree with how you wrote that post', and I would've gladly apologized.

I've learned that the customer is never right. No-matter what they tell you, they are always wrong. "Excuse me, do you have [insert random object that doesn't even get produced anymore] in stock. No, sorry. But i saw it yesterday! Well we haven't got any sorry. Can't you check? Hmm Ok il look through the back. (Takes 5 minute break) No we don't have any" Rinse and repeat everyday....Im surprised i haven't punched someone yet who has asked for MASH instant potatoes...WE DON'T FREAKIN' STOCK THEM! :XD:

 

 

 

Hehe, when someone asks me to check in back I take a quick glimse at the labels on the boxes that I was busy stocking (almost none of which contain the product on the label), stand around for a few minutes, and go tell the customer we don't have any of what they're looking for. Seriously, if it's not on the shelves or there's nowhere for it to go on the shelves, we probably don't have any and I'm not going to dig through all those boxes to find your kind some candy or whatever. My job is not to find what the customer is looking for, it's merely to run the register and stock shelves. There's god knows how many managers running around the store who are more than willing to help and yet everyone stops to ask me (or whoever is stocking with me).

If you have a comment regarding the way I wrote my post than why don't you state your problem and I'll take responsibility for the fact that I did sound a little rude and should've asked in a more polite manner. Actually, all Rocketman had to say is,'I don't agree with how you wrote that post', and I would've gladly apologized.

 

That's what I did, what's your point?

from school i have leant to thing before acting (in my old school got in trouble a few times involving threatening a teacher with a spanner)

you don't go to school to learn not to threated your teachers, what you do go there for is to learn to spell, and from your thread I can tell you must have missed out on a lot of classes.

Do NOT, EVER, tell a teacher that plays favorites, which you are not one of, that you hate her on the field trip to a water park.

If you have a comment regarding the way I wrote my post than why don't you state your problem and I'll take responsibility for the fact that I did sound a little rude and should've asked in a more polite manner. Actually, all Rocketman had to say is,'I don't agree with how you wrote that post', and I would've gladly apologized.

 

That's what I did, what's your point?

 

 

 

"Seriously Vickie, over half of your posts are there purely to correct what other people said. You're so irritating."

 

 

 

It is? Hmm...

If you have a comment regarding the way I wrote my post than why don't you state your problem and I'll take responsibility for the fact that I did sound a little rude and should've asked in a more polite manner. Actually, all Rocketman had to say is,'I don't agree with how you wrote that post', and I would've gladly apologized.

 

That's what I did, what's your point?

 

 

 

"Seriously Vickie, over half of your posts are there purely to correct what other people said. You're so irritating."

 

 

 

It is? Hmm...

 

Yes, it is. I stated my problem, quit being illiterate.

I don't learn.

 

Is that bad?

I don't learn.

 

Is that bad?

Yes!

 

 

 

I saw someone at the skatepark today who looked exactly like you. :lol:

Wtf?

 

You were talking to Toast weren't you.

I may have misinterpeted your posts Vik, but you gotta understand that it's easy to take that the wrong way after seeing you correct a lot of other people.

I may have misinterpeted your posts Vik, but you gotta understand that it's easy to take that the wrong way after seeing you correct a lot of other people.

 

 

 

No, it's my fault, I worded it badly. But anyways, it was a legit question, anyone know the answer? I know FireFox doesn't call "learnt" a word, but then again they didn't call "should've" a word either. :?

I may have misinterpeted your posts Vik, but you gotta understand that it's easy to take that the wrong way after seeing you correct a lot of other people.

 

 

 

No, it's my fault, I worded it badly. But anyways, it was a legit question, anyone know the answer? I know FireFox doesn't call "learnt" a word, but then again they didn't call "should've" a word either. :?

 

They also don't call "inbox" a word. FireFox isn't the smartest web browser out there, I guess.