And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

Of course their servers keeps detailed logs. Insanely detailed, in fact:

 

 

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

I never understood that. For as long as I can remember, Jagex has claimed to keep extensive logs on how items make their way through the community, to track down gold buyers and sellers and mule accounts, yet they also claimed for a long time to be unable to help people who lose items due to bugs because they are unable to tell who is lying.

No. They can tell who is lying, it's just that so many people think it's cute to lie that it's incredibly labor-intensive to wade through every request.

Jagex pisses me off recently. I'll just leave it at that. I'm still a devoted player but there attention to game detail and what we want is really lacking. They are finally starting to realize the real problem and actually basing ideas on actual player wants, and let me tell you its about time considering there player base is dropping as we speak.

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

Of course their servers keeps detailed logs. Insanely detailed, in fact:

 

From that it almost seems they keep too much information to be able to refund every request. Just imagine trying to dig through a log of every click a player makes.

It seems more like they can replay what happened in a cutscene-type thing

It seems more like they can replay what happened in a cutscene-type thing

 

Like those black-boxes from airplanes. They too hold an enormous amount of data, however most of the time they can connect it to a server-like thing that can read out the data stored inside the black-box. It will then replay said data in a sort of simulation.

 

I think something similar is happening here, just no need to connect a box to a server or something. It definitely makes things easier. Especially from a player viewpoint. 

Well I was mostly joking. Anyways likely it is because of having to sort through every lie to find truths.. If too many are lies what's the value of finding the losses? I have to agree with Saradomin Mage. It would take too much time to verify requests.

 

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

I never understood that. For as long as I can remember, Jagex has claimed to keep extensive logs on how items make their way through the community, to track down gold buyers and sellers and mule accounts, yet they also claimed for a long time to be unable to help people who lose items due to bugs because they are unable to tell who is lying.

No. They can tell who is lying, it's just that so many people think it's cute to lie that it's incredibly labor-intensive to wade through every request.

 

 

Easy solution: Permaban people who are obviously lying, with no opportunity to appeal. Throw that warning into the header and you'll see the fake requests dry up fast.

 

 

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

I never understood that. For as long as I can remember, Jagex has claimed to keep extensive logs on how items make their way through the community, to track down gold buyers and sellers and mule accounts, yet they also claimed for a long time to be unable to help people who lose items due to bugs because they are unable to tell who is lying.

No. They can tell who is lying, it's just that so many people think it's cute to lie that it's incredibly labor-intensive to wade through every request.

 

 

Easy solution: Permaban people who are obviously lying, with no opportunity to appeal. Throw that warning into the header and you'll see the fake requests dry up fast.

 

A little over-the-top, but it'd work

It needs to be harsh - both out of fairness to all the real cases out there and to deter frivolous claims.

 

False claims should definitely lead to a small suspension on the first time. Second time or higher, then it should be months or more at a time.

 

I imagine if pinned to the wall on this detailed system, they'd probably try to say that only oldschool has a system like that. '-'

 

 

 

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

I never understood that. For as long as I can remember, Jagex has claimed to keep extensive logs on how items make their way through the community, to track down gold buyers and sellers and mule accounts, yet they also claimed for a long time to be unable to help people who lose items due to bugs because they are unable to tell who is lying.

No. They can tell who is lying, it's just that so many people think it's cute to lie that it's incredibly labor-intensive to wade through every request.

 

 

Easy solution: Permaban people who are obviously lying, with no opportunity to appeal. Throw that warning into the header and you'll see the fake requests dry up fast.

 

A little over-the-top, but it'd work

 

 

Think of it as a deterrent. I'd rather see a few jackasses get banned than have Jagex summarily close the thread every time their mediocre bug testing causes people to lose items, complaining about the number of false claims. 

 

And it assumes their server keeps detailed logs. It should, but you know.. JAGEX!!!!

 

I never understood that. For as long as I can remember, Jagex has claimed to keep extensive logs on how items make their way through the community, to track down gold buyers and sellers and mule accounts, yet they also claimed for a long time to be unable to help people who lose items due to bugs because they are unable to tell who is lying. 

 

The sad thing is that this code is barely a year and a half old, added after the crucible/duel arena GP dupes

whoops, wrong thread

 

carry on *sweat*

 

(the issue with even having a system like this is people would still not actually stop sending false claims since they'll be using accounts they don't care about in the chance that somebody will slip up)