you did what you could, and judging from my own cry for help experiences, this is kinda what it is. give this person your care and support, as you seem to have already been doing, and be honest with them. A tactic my family used on me is the, "hey if youre actually gonna do it do it already and stop wasting our time and money, if not come talk to use and we can sort this out." but your approach seems to be working just fine =D>