omg yes there is, there comes a screen with the update thing. As i said end all of the Update.ex_e processes and then delete the file, then it's best to clear your recycling bin. If you've been on your rs account since installing the keylogger i'd recomend asap changing the password on an uninfected computer or changing it after you've done this. okay, i've ended all processes with update in it's name, i deleted the program called update and i cleared my recycling bin, am i safe now? Most likely... But just to make sure i'd recomend restarting your computer and making sure Update.ex_e hasn't restarted. Also delete the file that installed the keylogger, you could probably do that by removing all temporary internet files.