Just got back from holiday, jumped on pc and it's rooted. Did a quick hjt scan but nothing stands out in the log, could someone have a look at it please and I'll go grab myself some beauty sleep and see what I can do tomorrow. Thanks :) Symptoms I've observed atm (Ignore what I said in my previous posts, that was secondhand info from my brother.) No internet in regular windows mode. Norton Internet Security doesn't automatically start in regular windows mode If you attempt to start NIS through start -> all programs etc., you get the microsoft error message "Symantec Integrator has encountered a problem and needs to close. We are sorry for the inconvenience." Please tell microsoft about this problem etc. Internet works in safe mode with networking. Can't start NIS in safe mode either, if you send an error report, the more info link from MS doesn't give you any useful info. Going to run a Norton Antivirus scan in safe mode while I'm sleeping. I suspect NIS may just be corrupted in some way and all that is required may be a reinstall... I might try that tomorrow. Hijackthis log from regular windows mode: Logfile of HijackThis v1.99.1 Scan saved at 11:00:49 PM, on 02/11/05 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Unable to get Internet Explorer version! Running processes: C:\WINDOWS\System32\smss[Caution: ExecutableFile] C:\WINDOWS\system32\winlogon[Caution: ExecutableFile] C:\WINDOWS\system32\services[Caution: ExecutableFile] C:\WINDOWS\system32\lsass[Caution: ExecutableFile] C:\WINDOWS\system32\svchost[Caution: ExecutableFile] C:\WINDOWS\System32\svchost[Caution: ExecutableFile] C:\WINDOWS\system32\spoolsv[Caution: ExecutableFile] C:\WINDOWS\system32\nvsvc32[Caution: ExecutableFile] C:\WINDOWS\Explorer[Caution: ExecutableFile] C:\Program Files\MessengerPlus! 3\MsgPlus[Caution: ExecutableFile] C:\WINDOWS\mHotkey[Caution: ExecutableFile] C:\WINDOWS\SOUNDMAN[Caution: ExecutableFile] C:\Program Files\Java\jre1.5.0_04\bin\jusched[Caution: ExecutableFile] C:\Program Files\iTunes\iTunesHelper[Caution: ExecutableFile] C:\Program Files\MSN Messenger\msnmsgr[Caution: ExecutableFile] C:\Program Files\iPod\bin\iPodService[Caution: ExecutableFile] C:\Program Files\Folding@Home\FAH502-Console[Caution: ExecutableFile] C:\Program Files\Symantec\LiveUpdate\AUpdate[Caution: ExecutableFile] C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32[Caution: ExecutableFile] C:\Program Files\Folding@Home\FahCore_82[Caution: ExecutableFile] C:\WINDOWS\system32\wuauclt[Caution: ExecutableFile] C:\Program Files\HijackThis\HijackThis[Caution: ExecutableFile] R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local., O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [PRONoMgr[Caution: ExecutableFile]] C:\Program Files\Intel\NCS\PROSet\PRONoMgr[Caution: ExecutableFile] O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck[Caution: ExecutableFile] O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus[Caution: ExecutableFile]" O4 - HKLM\..\Run: [CHotkey] mHotkey[Caution: ExecutableFile] O4 - HKLM\..\Run: [soundMan] SOUNDMAN[Caution: ExecutableFile] O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched[Caution: ExecutableFile] O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32[Caution: ExecutableFile] C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [nwiz] nwiz[Caution: ExecutableFile] /install O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask[Caution: ExecutableFile]" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper[Caution: ExecutableFile]" O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32[Caution: ExecutableFile] C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr[Caution: ExecutableFile]" /background O4 - Startup: FAH502-Console[Caution: ExecutableFile].lnk = C:\Program Files\Folding@Home\FAH502-Console[Caution: ExecutableFile] O4 - Global Startup: Adobe Gamma Loader[Caution: ExecutableFile].lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader[Caution: ExecutableFile] O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl[Caution: ExecutableFile] O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA[Caution: ExecutableFile] O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile] O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs[Caution: ExecutableFile] O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b31267.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b30149.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v ... 3582809406 O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 3370516062 O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b30149.cab O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZI ... b34246.cab O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b31267.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - AppInit_DLLs: MsgPlusLoader.dll O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT[Caution: ExecutableFile] O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService[Caution: ExecutableFile] O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc[Caution: ExecutableFile] O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32[Caution: ExecutableFile] O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC[Caution: ExecutableFile]