Yes, they are spot on with the community. However, they are wrong about the updates... This summer has been chock full of high-level content, and more importantly, remedies to some of the most annoying little quirks in the game. To be quite honest, Jagex has done an exceptional job with updates since about three months ago. All that is left for them to do, imo, is a major overhaul of Castle Wars. If they did that, there would be nothing else I could ask for from them, except maybe to make defense more powerful in combat, but that would take an extremely long time to do.