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So how's the new CEO doing so far?


Sojin

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His open approach is quite a change from what we've expected from Jagex. I definitely think he's done a good job, & at the rate the game is improving, he's on a roll.

 

I'd much rather prefer a small load of 'improvement' updates rather than one massive update littered with flaws.

 

 

 

Obviously he will never be perfect (nothing ever is), & while this is the case people will always complain & overlook the good things to see the bad.

 

 

 

We playing the same game dude? There have been more bugs and flaws in the past three months than in years.

 

He doesn't do everything, you can't blame him for the bugs and flaws and such which are probaly inevidable with these sorts of updates anyway.

 

I mean it's not like they arn't trying to rush everything, look how they've held back Mobilising Armies and the "150th quest" so they're perfect.

 

 

 

CEO doesn't really do anything. I said this a page back but everybody ignored me. Stockholders-->Board of Directors-->CEO. BTW, you are now making the assumption that the 150th quest and mobilizing armies are both going to be bug free and good. I sincerely doubt that both of them will be received favorably and I bet there is a high chance that they both are soon forgotten about.

 

 

 

We are also planning to change the way we communicate with you. We are going to be bringing back Development Diaries but making them more regular and focused on some of the different projects we're currently working on for you.

 

 

 

Right, more regular and focused development diaries? We have gotten one and it was crap. We learned that we are getting a dwarf quest.... Great. I don't think many people give a dam when the story line is compared to some others people would like finished.

 

 

 

I want to apologise for habitually over-promoting the benefits of membership to our free players.

 

 

 

Nice apology when 2 months later a bug occurs that ends up letting F2P get slaughtered by P2P in pvp worlds.

 

 

 

A side benefit of this is that we'll be releasing more content which will be a complete surprise to you, so keep your eyes peeled for updates!

 

 

 

Nice. I am so surprised by useful updates like the removal of random events. I mean, we had only been asking for this since forever and it has made sense for well over a year?

 

 

 

I mean seriously, I don't mean to vilify Mod MMG because he is new but I do expect a little more. He inherited a competent company that has been running a game for 5+ years quite well. It isn't like he was thrust into some crap situation and is being forced to dig his way out. All I am saying is I expected a little more than updates that are simple fixes to problems that have been around for ages.

 

 

 

I can only agree. While it's nice to have an icon on the minimap telling us something we already know, I want something a bit more.... solid. The game works because it's fast-moving. Charming, we have another dwarf quest, but they weren't amazing in the first place. Compare that to the release of new quests, mingames *cough* mobilising armies *cough*, and you make for one unhappy player.

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I think he's doing a great job. The tweaks to old content are going a long way and I just love getting suprise updates. Not to mention it keeps everyone on an equal playing field when the updates come. The ingame BTS was nice until people whined about not getting in which caused him to close questioning for the moment. He is realy trying to improve our playing experience but giving us quality updates over alot of updates with bugs in them.

 

 

 

Do you really mean that or are you just trying to keep your general in his chat?

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His open approach is quite a change from what we've expected from Jagex. I definitely think he's done a good job, & at the rate the game is improving, he's on a roll.

 

I'd much rather prefer a small load of 'improvement' updates rather than one massive update littered with flaws.

 

 

 

Obviously he will never be perfect (nothing ever is), & while this is the case people will always complain & overlook the good things to see the bad.

 

 

 

We playing the same game dude? There have been more bugs and flaws in the past three months than in years.

 

 

 

would you care to list all these flaws for us?

 

try to know what your talking about before you post stuff that doesnt make an once of sense..

 

 

 

 

 

-Also, the bug with the new moving system, when you're being piled on by players/NPC. If there is something in front of you, you have to manually click around it. Like a barricade in castle wars.

 

 

 

rofl..thats not a glitch. youve always had to click around a barricade in c wars for years. whats the point of having a barricade if you can walk right thru it? its always been like that.

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I think he's doing a great job. The tweaks to old content are going a long way and I just love getting suprise updates. Not to mention it keeps everyone on an equal playing field when the updates come. The ingame BTS was nice until people whined about not getting in which caused him to close questioning for the moment. He is realy trying to improve our playing experience but giving us quality updates over alot of updates with bugs in them.

 

 

 

Do you really mean that or are you just trying to keep your general in his chat?

 

lol :lol:

 

the new development diary thing was crap a new quest that probley wont be that big and we've been waiting for a development diary for ages.

 

i am dissapointed now.

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Im glad to see that Jagex has dedicated this year to updates. RuneScape needs it.

 

As for Mark Gerhard, AKA Mod MMG, I think hes doing a pretty decent job ::' Its great that hes involving the players opinions more openly, and giving us a lot to think about for the future of RS.

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His open approach is quite a change from what we've expected from Jagex. I definitely think he's done a good job, & at the rate the game is improving, he's on a roll.

 

I'd much rather prefer a small load of 'improvement' updates rather than one massive update littered with flaws.

 

 

 

Obviously he will never be perfect (nothing ever is), & while this is the case people will always complain & overlook the good things to see the bad.

 

 

 

We playing the same game dude? There have been more bugs and flaws in the past three months than in years.

 

 

 

would you care to list all these flaws for us?

 

try to know what your talking about before you post stuff that doesnt make an once of sense..

 

 

 

 

 

-Also, the bug with the new moving system, when you're being piled on by players/NPC. If there is something in front of you, you have to manually click around it. Like a barricade in castle wars.

 

 

 

rofl..thats not a glitch. youve always had to click around a barricade in c wars for years. whats the point of having a barricade if you can walk right thru it? its always been like that.

 

Well, one major flaw was the µ thing, but that's all I can really think of. Also, he was making a comparison to the barricades, saying now everything is like a barricade, vs before you could walk through and not around. On topic though, I can't say how well he's doing yet, it's too early. Give him another year or two and I'll say my judgment.

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He's doing great this far. I really like that they're structurating RS more, making the game faster to play. The type of updates are very good :). They add both new and upgrade old stuff. Awesome :thumbsup:

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CEO doesn't really do anything.

 

 

 

I think this goes back to the title. I know I should have changed it since the question was geared more towards the change in the pattern of updates.

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I am concerned about the future of runescape. Lots of young people play it because its cheap and they quickly move to World Of War craft once they've realised it's better in so many ways albeit obviously more expensive. My wife has worked in a variety of schools in various areas and the sadly the general opinion from the older teenagers is that runescape is for young children and W.o.w. is cool.

 

 

 

Why is the new CEO spending time making small changes which will not affect the bottom line. For instance I am very pleased by some of his ingame improvements but would I have stopped playing the game because of it No. Would it have encouraged me to play the game in the first place - No. It is therefore effecting the future of runescape - No. So why is he spending so much time of this community stuff - does he think it's a popularity contest? Did Jages ask you to ask this question? Is that why he's demonstrating a new more colloquial and "informal" side of runescape communication?

 

 

 

I believe the CEO should be ensuring the game is brilliantly and succinctly marketed to the target audience and that the game has as much draw as possible both initially in game and a continual draw throughout the game in order to ensure it's future - which is what I am interested in.

 

 

 

This may sound harsh and not what the community would want to express, but as the leader in an organisation for a number of years now, I hate to watch his school boy errors.

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I am concerned about the future of runescape. Lots of young people play it because its cheap and they quickly move to World Of War craft once they've realised it's better in so many ways albeit obviously more expensive. My wife has worked in a variety of schools in various areas and the sadly the general opinion from the older teenagers is that runescape is for young children and W.o.w. is cool.

 

 

 

Why is the new CEO spending time making small changes which will not affect the bottom line. For instance I am very pleased by some of his ingame improvements but would I have stopped playing the game because of it No. Would it have encouraged me to play the game in the first place - No. It is therefore effecting the future of runescape - No. So why is he spending so much time of this community stuff - does he think it's a popularity contest? Did Jages ask you to ask this question? Is that why he's demonstrating a new more colloquial and "informal" side of runescape communication?

 

 

 

I believe the CEO should be ensuring the game is brilliantly and succinctly marketed to the target audience and that the game has as much draw as possible both initially in game and a continual draw throughout the game in order to ensure it's future - which is what I am interested in.

 

 

 

This may sound harsh and not what the community would want to express, but as the leader in an organisation for a number of years now, I hate to watch his school boy errors.

 

 

 

I sincerely hope this post is not flamed for its insight. I heartily agree with the points made, except perhaps over whether the new small updates are affecting the future of the game. They ARE, but not in a way that should be lauded as admirable work by Jagex. Having only just noticed there was an achievement diary out, I am disappointed. Having made us wait so absurdly long, there was only a tiny amount of detail on one relatively small quest line.

 

 

 

I fear my damning prophesies (about a decline in Runescape heralded by the removal of guarantees of monthly content (BTS) and the like) are being proved to be all too close to the mark. Where, for example, is mention of the almost mythical Mobilising Armies minigame promised before the year even began? Are we really a full quarter of the way through with still no breakthroughs? Is something that COULD have become such a successful minigame really unworthy of special mention in the tiny bulletins we now receive?

 

 

 

There is just one small, and relatively insignificant, example of my many frustrations with the new policies of Jagex. I hope for their sake they get things back on track, because otherwise I fear I will not be playing by the end of the year, with many others joining me in abstaining from what was once a hugely enjoyable past-time. The game is still good, but for how long? And will it ever be able to top gaming league tables, or has that target been abandoned already?

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I could hunt him down and hug him. A year of updates, fixing the niggly things is brilliant. You members still get content every month, better than most games do. And he is MAYBE bringing a new skill to F2P. <3:

 

your only saying that because your f2p and members has'nt had a good update every month scince hes been around :(

 

the only 2 big updates were soul wars and the new quest.

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I absolutely love what he has done with the place. I've played runescape for pretty much 5 or 6 years (rather awkward, no?) over many accounts. So many years of members. But this is, somehow, one of the best lines of upgrading for the game that I have seen over this time

 

Love it

 

 

 

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Two big things that he's set out for Jagex to do:

 

1. Fix existing bits of RuneScape rather than churning out new stuff all the time.

 

2. More open communication with players.

 

 

 

1. Fixing existing bits of RuneScape. What exactly does this mean, and are we going to like it?

 

 

 

Any of the following things could count as a "fix" to an existing bit of RuneScape:

 

  • - Update the random events. We've got better rewards, but should they have deleted them completely? Yet some people want more events now.

 

  • - Redesign some of the older graphics, like they did with ogres, that weren't looking as good as their latest updates. Or did people prefer the original style? Some people don't even care about the appearance of the game.

 

  • - Remove all the annoying clicking from POH altars! Or did that devalue the skill?

 

  • - Redesign the game screen. People complain about the semi-transparent chat area in HD mode. Others claim to like it. Perhaps the important buttons aren't in convenient places. But if they change it, imagine the complaints.

 

  • - Make the game easier for new players to understand. That's not much help to existing players, but there are a LOT of new players in RuneScape, and Jagex has a duty to them as well. (It's silly to criticise Jagex for caring about new players; we won't be around forever, and it's in everyone's interests for newbies to understand what they're doing.)

 

 

 

With all the things Jagex can do in the interests of "fixing" the game, it's highly likely that they'll end up releasing a load of fixes that aren't what everyone wants, but that genuinely do make the game a bit better in little ways. They're already adding handy little usability tweaks, such as the Leprechaun banknote feature and right-clicking on friends' messages to reply, but other people on this thread don't feel that anything important has improved yet. We've all got different ideas about what would make the game better.

 

 

 

So, as far as this goes, Mod MMG can get the developers to work their little fingers to the bone improving the game, and people will still say he hasn't achieved anything. I still prefer this to the previous plan of churning out a "headline" update every month, whether or not it's any good, just for the sake of saying they've released a big update.

 

 

 

2. Communication with players.

 

 

 

What exactly do we hope for this to lead to?

 

If it's casual chit-chat with Jmods, that's... um... nice.

 

I can't believe they're short of update suggestions, so we don't really need more communication for that. Besides, some say that Jagex should only take suggestions from high-level people.

 

Maybe we want to know exactly what they're planning to release, when it's coming out, how it'll work and what it'll give us. Most of us don't really need that information. It might be handy for planning when to subscribe and unsubscribe, but Jagex clearly doesn't know exactly when their updates will be ready for launch (which is a bit worrying!) so there's little point hassling them to make estimates.

 

 

 

I'm glad to see them making contact with fansites, chatting to players in the game, responding to feedback about updates on the RSOF, etc. There was a lot of that around some of the updates, like the Random Event update.

 

The latest developer diary appears to have been written by an actual developer rather than some Public Relations expert who's obsessed with over-hyping every detail, like the old Summoning diaries. So there's a chance for some honesty there. I don't feel that we need to know about the dwarf quest plans, but it's nice anyway.

 

 

 

Ultimately, the communication thing appears to be improving. Sadly, Mod MMG can have the staff communicate all day long without it being a genuine help, but I'd still prefer for them to try. It can't be a profitable thing for Jagex to do, yet he's still doing it regardless; that's impressive.

 

 

 

Overall, I think MMG is trying to do really well. He's not vanished after the initial blaze of publicity; he's still making himself visible to players. Under the previous CEO, Jagex turned up in numerous magazines with interviews and articles about the game, but the CEO never tried to talk to the CUSTOMERS at all.

 

 

 

But is this what RuneScape needs?

 

Hard to say, but I can't criticise the guy for trying it.

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Frankly, since it can take months to program even a (relatively) small piece of content, I don't think we've seen much of MMG's influence on any in game updates since he became CEO. However, any customer support updates (like communicating with fansites) are the result of his work. I still think it's way too early to tell, give MMG a few more months, then ask me again.

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Personally I hate the huge long gaps between updates and the fact that we dont even know what they are or what they entail.

 

 

 

They should bring back the BTS. The BTS did not rush Jagex.

 

 

 

I mean its not the BTS fault, its the people that write the BTS for not knowing when they should or shouldnt announce when an update is coming

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Personally I hate the huge long gaps between updates and the fact that we dont even know what they are or what they entail.

 

 

 

They should bring back the BTS. The BTS did not rush Jagex.

 

 

 

I mean its not the BTS fault, its the people that write the BTS for not knowing when they should or shouldnt announce when an update is coming

 

 

 

Anyone that done anything with any type of code will know how plans don't always work, it's very easy to mess up something totally by just not putting in a " or , or even a space.

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I find he is doing a great job its only been 1/4 of year not to mention what they are working on.

 

 

 

New Bounty Hunter ,The real 150th (by the way TTC was a great quest and deserves 150th) ,Possibly Weather and/or Time (Daytime Etc.) ,Mobilising Armies ,Dwarf Quest ,Possibly Eastern Lands ,Easter and a couple other things I forgot about.

 

 

 

:D

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I haven't had any quarrels with the new updates. In-fact the only problem I have with this new guy is the fact that he won't answer my question!!! (So what.. so he had a couple thousand questions.. big deal :oops: )

Apparently, my signature was to big.

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I find he is doing a great job its only been 1/4 of year not to mention what they are working on.

 

 

 

New Bounty Hunter ,The real 150th (by the way TTC was a great quest and deserves 150th) ,Possibly Weather and/or Time (Daytime Etc.) ,Mobilising Armies ,Dwarf Quest ,Possibly Eastern Lands ,Easter and a couple other things I forgot about.

 

 

 

:D

 

hes only done one of those things the 150th quest and sure it was fun but it wasnt that huge.

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I find he is doing a great job its only been 1/4 of year not to mention what they are working on.

 

 

 

New Bounty Hunter ,The real 150th (by the way TTC was a great quest and deserves 150th) ,Possibly Weather and/or Time (Daytime Etc.) ,Mobilising Armies ,Dwarf Quest ,Possibly Eastern Lands ,Easter and a couple other things I forgot about.

 

 

 

:D

 

 

 

Yea i think people are over hyping what he says in the cc that he pops into.

 

 

 

Also i hate how updates aren't announced they just pop up when they feel like it. Really pisses me off

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I find he is doing a great job its only been 1/4 of year not to mention what they are working on.

 

 

 

New Bounty Hunter ,The real 150th (by the way TTC was a great quest and deserves 150th) ,Possibly Weather and/or Time (Daytime Etc.) ,Mobilising Armies ,Dwarf Quest ,Possibly Eastern Lands ,Easter and a couple other things I forgot about.

 

 

 

:D

 

 

 

Yea i think people are over hyping what he says in the cc that he pops into.

 

 

 

Also i hate how updates aren't announced they just pop up when they feel like it. Really pisses me off

 

Well the majority of the updates that arent announced in a news article are in the RSOF.

 

They dont tell you exactly what the update is, though.

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