Its unfortunate but probably due to all the quircky stuff China does to the internet in your county. :( Perhaps Jagex can put a note on your account or something?
Not entirely sure what im doing wrong with the configurator http://www.commaexcess.com/rs/pop.html but whenever I run the calculations it seems to think my crew are much higher levelled than what I put in. For example it's giving my Eastern Guide When I've typed in that he's 430??
Email address isn't secret information. If I were a Jmod in Player support and I got a message saying that they don't remember anything about the account other than it's potentially got a bunch of rare items on it and that the only piece of information you can supply is an email address which may or may be associated I'd just reject the application and move on. You sound like a chancer. Also not everything from RSC got moved to RS2 so even if you do have a bunch of half wines you'd never be able to transfer them to RuneScape.
But surely a new quest with all that really great lore isn't as important as knowing all about the mystical spins weekend, or the special solomons armour offer or community events that are going on? *rolls*
It's one of those really niggling little annoyances with RuneScape. Sometimes the nav bar comes back on it's own accord and it can take a while to work out what's wrong with DGS. Would it be possible in future builds to add a check on startup to see if the Nav bar is or is not on and then change the setting in DGS automatically?