Seriously?! This makes me facepalm. RuneScape is a game for crying out loud. Surely there are more pressing matters than finding a random teenager who happens to have guessed a person's recovery details? It's the player's responsibility to make sure their account is hard to recover, and it is Jagex' responsibility to ensure no-one without recovery answers and previous passwords can't get on other people's accounts. As for returning items. No. Not just because of the reasons DarkDude was kind enough to point out, but also because anyone who apparently doesn't seem to care enough to properly secure their account and in-game stuff to not notice being hijacked within the time they had to recover it, shouldn't be complaining imo. Way too much drama, time, money and effort put into something so trivial.. It's about losing business. It's a game, but it makes a lot of money. If people hear that the rich and famous get hacked, they want to know about it and they want to avoid the same thing. Cases like these show jagex are doing something and reassure customers, protecting jagex's business. Equally, the ingame items do have some kind of value, if only through (illegal) RWTing.