Has anybody noticed

[holycannoli]

Has anybody noticed.....that it's impossible for F2P users to give any feedback at all now? I wanted to report a website that imitates the RS homepage to steal passwords and I couldn't. I ended up submitting a bug report.

[Pinkbullet3]

Jagex doesn't give a cabbage about us simply because we don't pay them any money.

[Dr_Vermin]

Jagex doesn't give a cabbage about us simply because we don't pay them any money.

 

 

 

An easy and 'clever' thing to say, but a quick glance at recent updates and Jagex's overall behaivoir and attitude towards f2p will show this is simply not the case. I don't think I need to list the reasons why.

[Pinkbullet3]

Jagex does have a slight appreciation for F2Pers because we could be potential P2Pers. I'm also guessing that over 95% of the updates that RS receives are through P2Pers, so once again, Jagex doesn't care that much about F2P.

[Mike_Ike111]

Jagex does have a slight appreciation for F2Pers because we could be potential P2Pers. I'm also guessing that over 95% of the updates that RS receives are through P2Pers, so once again, Jagex doesn't care that much about F2P.

 

 

 

This is the real world, with real people getting paid for their jobs. If F2P got more updates, Jagex would have to lay off a few workers because they would lose money to P2P'ers switching to F2P. In any way, you can't go to Walmart and expect them to hand over merchandise for free. You have to pay to receive an item. It's the same to go for runescape.

[Dr_Vermin]

From what I've seen, I think Jagex appreciates f2pers even if there would be no chance of them becoming p2pers. Sure, they wont invest much time or customer service, but I'm sure Jagex sees the free players as more than just potential members.

[Pinkbullet3]

[hide=Off-topic.]

Jagex does have a slight appreciation for F2Pers because we could be potential P2Pers. I'm also guessing that over 95% of the updates that RS receives are through P2Pers, so once again, Jagex doesn't care that much about F2P.

 

 

 

This is the real world, with real people getting paid for their jobs. If F2P got more updates, Jagex would have to lay off a few workers because they would lose money to P2P'ers switching to F2P. In any way, you can't go to Walmart and expect them to hand over merchandise for free. You have to pay to receive an item. It's the same to go for runescape.

 

So... why did you quote me?[/hide]

[Moad14]

JaGEx is a business. It simply can not care for anything that loses it money. I grow weary of F2P versus P2P discussions.

 

 

 

On subject, I wonder if anyone, even members can actually get through to JaGEx electronically. They simply can't check all the messages that pour in; the one you send is lost in the flood.

[Kilo]

I think the sorting that would have to be done from all the f2p messages sent in is simply not worth it to Jagex.

[Kimberly]

Has anybody noticed.....that it's impossible for F2P users to give any feedback at all now? I wanted to report a website that imitates the RS homepage to steal passwords and I couldn't. I ended up submitting a bug report.

 

 

 

How is this favoritism? P2P'ers can't do this either. Check the RSOF, P2P'ers post about trying to report bad sites all the time and their posts get wiped by forum mods and their topic gets locked.

 

 

 

Customer Service is (almost) equal between members and free players. (I say almost for the common reasons.)

[Yomyth105]

pink stated it correctly. f2p simply doesnt pay and that is why...

[Lordjake]

Jagex does have a slight appreciation for F2Pers because we could be potential P2Pers. I'm also guessing that over 95% of the updates that RS receives are through P2Pers, so once again, Jagex doesn't care that much about F2P.

 

 

 

This is the real world, with real people getting paid for their jobs. If F2P got more updates, Jagex would have to lay off a few workers because they would lose money to P2P'ers switching to F2P.

 

Stop exaggerating.

 

Members will not quit p2p just because f2p gets an update... especially one that involves reporting scam-sites (because that's the actual point of this topic?)

 

People didn't stop being members when Runecrafting came out, people didn't quit being members when f2p got bounty hunter, people didn't stop being members when f2p got FoG.

 

Whether you like it or not, f2p will continue getting updates. If you don't like it, then put your money where your mouth is and cancel your membership.

 

 

 

In any way, you can't go to Walmart and expect them to hand over merchandise for free. You have to pay to receive an item. It's the same to go for runescape.

 

By that argument, companies should never ever give out free items.

 

Do you think Sam's Club, or other food supply stores, gives out food in the aisles out of the goodness of its corporate heart? (no)

 

Do you think baseball stadiums toss out free t-shirts because they think you look cold? (no)

 

Do you think drug dealers sometimes give out a free hit to new customers (or so I've heard) because they have excess quantity? (no)

 

 

 

It may surprise you, but businesses actually give out free products in order to attract new customers, and to keep the current customers loyal... giving free stuff away can be GOOD for business.

 

 

 

 

 

In this case, better customer support regarding reporting scam-sites would be especially beneficial to Jagex because they can be losing potential customers to these sites.

 

Let's say a f2per loses their account to a scam-site - Jagex may have just lost a potential p2p customer.

 

And if a p2per is the victim, well then Jagex definitely just lost a customer.

 

 

 

 

 

but hey, what do i know

[3hitm4g3u]

P2p pay so Jagex focuses on them. If players give negative feedback about something Jagex won't change it because players don't like it, they'll change it because it potentially means members may quit. F2p doesn't have the same effect.

 

 

 

It's a business. True, i've never seen a game company as cold as Jagex, even to its paying members, but if you're f2p you can't really complain about anything.

[Great_one]

if Jagex didn't care about f2p they would only have about 7 servers for f2p w/ max limits of 5k ppl, would be cheaper than the number of smaller ones they have now. except for the massive lag

[r4ngewarlord]

its true jagex respects members more, because if they quit they lose money.

 

if f2p quit well its not really such a bad thing.

 

 

 

but they are sorta kind, they do update f2p occasionally. also some other games will only let you be f2p for a few days or so.

[Fellfrosch6]

 

How is this favoritism? P2P'ers can't do this either. Check the RSOF, P2P'ers post about trying to report bad sites all the time and their posts get wiped by forum mods and their topic gets locked.

 

 

 

Customer Service is (almost) equal between members and free players. (I say almost for the common reasons.)

 

 

 

Think about why they lock the thread.

 

 

 

If players are saying to Jagex, "Here Look! Here is a website selling RS Gold! Quick Ban it!", they are doing exactly that by removing evidence of that site and taking care of it in the backstage.

 

 

 

It's not that they don't care about it. They do, thats why they are quickly removing the link to the website. I mean, why would a forum mod look at it and delete the post without taking it into further consideration, especially when it deals with RWT?

 

 

 

The only reason it looks that they don't care is because they aren't sending a thank you letter to every person who tips them off.

[wurmskin]

its true jagex respects members more, because if they quit they lose money.

 

if f2p quit well its not really such a bad thing.

 

 

 

but they are sorta kind, they do update f2p occasionally. also some other games will only let you be f2p for a few days or so.

 

 

 

But if F2P players quit, then they lose potential money which is almost just as bad.

 

 

 

I do agree with you though that Jagex is generous to F2P players in the sense that they offer quite a bit of content for free. I remember loading up the F2P only map when I first started and thought to myself, "THIS IS HUUUUUUGE!" :P

[BiJay]

Has anybody noticed.....that it's impossible for F2P users to give any feedback at all now? I wanted to report a website that imitates the RS homepage to steal passwords and I couldn't. I ended up submitting a bug report.

 

Jagex doesn't care about anyone reporting rs-fake sites.

[Moad14]

Members will not quit p2p just because f2p gets an update.

You're not considering that more F2P-ers will be content with their "demo version" (not my term, but I have yet to find a better one) of RuneScape, thus they'll spend more time before upgrading to P2P. In that way, Jagex loses potential money.

[Seabourch]

They do care about f2p with the occasional update for f2p although p2p will always remain the number one priority. As a f2p player, I have to accept it cause we pay zilch and you get nothing( not literally otherwise I would'nt be playing the game.) if you pay for nothing.

[evil_mumm_ra]

Has anybody noticed.....that it's impossible for F2P users to give any feedback at all now? I wanted to report a website that imitates the RS homepage to steal passwords and I couldn't. I ended up submitting a bug report.

 

Jagex doesn't care about anyone reporting rs-fake sites.

 

 

 

of course they care about it. just gotta send the message to the right group of people who can get jagex's attention and have them look into it (pmods).

[Randox]

Jagex stopped listning to players in general, bot p2p and f2p, when they realised we were collectively sending in hundreds of questions and suggestion etc. that for teh most part were completly stupid or intentinaly designed to waste peoples time. They don't appear to listen to p2p much either. Occasionaly a jmod shows their head, but that is rare. I belive Jagex distanced themselves from their players in response to the average maturity players show when dealing with Jagex. This is why such things as the clan leaders forum, the all 99 forum, and the pmod forums (which ARE availible to a few f2p'ers, or so i'm told) all exist. They are groups of players more likely to be mature.

 

 

 

As for reporting sites, just send in bug reports. If Jagex thinks you should stop doing that, they will tell you and you can tell us.

[Kimberly]

 

How is this favoritism? P2P'ers can't do this either. Check the RSOF, P2P'ers post about trying to report bad sites all the time and their posts get wiped by forum mods and their topic gets locked.

 

 

 

Customer Service is (almost) equal between members and free players. (I say almost for the common reasons.)

 

 

 

Think about why they lock the thread.

 

 

 

If players are saying to Jagex, "Here Look! Here is a website selling RS Gold! Quick Ban it!", they are doing exactly that by removing evidence of that site and taking care of it in the backstage.

 

 

 

It's not that they don't care about it. They do, thats why they are quickly removing the link to the website. I mean, why would a forum mod look at it and delete the post without taking it into further consideration, especially when it deals with RWT?

 

 

 

The only reason it looks that they don't care is because they aren't sending a thank you letter to every person who tips them off.

 

 

 

But that wasn't my point at all there. I wasn't attacking what they're doing, rather arguing the OP's argument that F2P doesn't get the same treatment when it comes to reporting websites. They're the same.

[chazzycaz]

 

How is this favoritism? P2P'ers can't do this either. Check the RSOF, P2P'ers post about trying to report bad sites all the time and their posts get wiped by forum mods and their topic gets locked.

 

 

 

Customer Service is (almost) equal between members and free players. (I say almost for the common reasons.)

 

 

 

Exactly. Might as well end this thread on that note as so many of you are insisting on making this yet another p2p vs f2p debate.

 

Do you think members have a secret link for submitting important information to Jagex? Well FYI - We dont. People used to be able to contact Jagex through a form, but it was removed after they recieved a few hundred thousand "Bring pking back now or i quit!" messages.

 

 

 

And btw, in Jagex's priority list, P2P will always be above F2P and there is not point arguing that. I was frankly amazed at the amount of updates F2P have been getting recently, as when I was F2P back in 2005, I checked the updates week after week to find absolutely no F2P updates. (Actually I seem to remember the Stronghold of Security opening up, that was a biggie)

 

Without inciting this flamefest, and without generalising, too many f2pers are just ungrateful. :x

[Racheya]

Just what we need... another F2P vs P2P argument.

 

 

 

Can't we all just face it that JaGex loves us all equally?