We have overhauled the account recovery system to make completing the request form easier and recovering a lost account faster.

 

 

 

We hope you will find this new system simpler to use, which will allow us to more accurately recover your account. The links to access the system from the front page have remained unchanged, however they will now take you to a login form similar to all the other login forms on our website, except it will not require a password to proceed. Additionally, the pages have been re-designed in the style of the new billing system which we launched at the end of last year.

 

 

 

As part of the upgrade to the new system we have slightly changed how we handle locked accounts. Previously, when a locked account was appealed we answered the appeal as soon as possible. Under the new system lock appeals will be held for up to 3 days to allow any other players contesting the account to appeal as well. This change will allow us to secure compromised accounts more effectively. Standard forgotten or lost password appeals are not affected by this and will continue to be answered as quickly as possible.

 

 

 

Users with 'Tracking IDs' from the previous account recovery system should find that they work correctly with the new system.

YES! Summoning!

 

Oh, wait...

Not the update I was hoping for , lol.

Not the update I was hoping for , lol.

 

I was hoping for summoning too, but maybe it'll come today still? It's still possible..

 

 

 

~Cent

C'mon Jagex, release it today! :pray:

Darn I sometimes change my ip every 6 months.

So THIS is the big update they said they were planning for the New Year. Looks amazing :o

Alot were "99% sure summoning was coming on monday" today.

 

Why? Because its monday? Or they couldn't wait any longer? :lol:

Alot were "99% sure summoning was coming on monday" today.

 

Why? Because its monday? Or they couldn't wait any longer? :lol:

 

 

 

:P

Alot were "99% sure summoning was coming on monday" today.

 

Why? Because its monday? Or they couldn't wait any longer? :lol:

 

I didn't say it would come out on monday, but i can't wait anymore :P

 

 

 

~Cent

Maybe this will prevent some of the "Stupid Jagex doesn't personally answer my appeals" threads from popping up everyday.

 

 

 

Or does this just change the look and the time needed before answering, not the system itself?

Under the new system lock appeals will be held for up to 3 days to allow any other players contesting the account to appeal as well.

 

 

 

Does that mean that locked accounts will only be held for 3 days, or that it takes at least 3 days to answer?

Maybe this will prevent some of the "Stupid Jagex doesn't personally answer my appeals" threads from popping up everyday.

 

 

 

Or does this just change the look and the time needed before answering, not the system itself?

 

 

 

The system is very much the same, but they are guaranteeing a more thourough job when investigating claims to ones account.

This was not the update I hoped for :P. But it's good to see that Jagex have update this system and that the recovering will probalby work better now.

Lol put my name into the recovery system, it says i'm banned.

Lol put my name into the recovery system, it says i'm banned.

Haha. I'm going to go try that out.. :XD:

Monday has not ended yet, we still have a slim chance to see summoning today.

 

 

 

This recovery system update is one that no one hopes to try out. :lol:

The poll hasnt changed to, and they do it same time with a update right?

The poll hasnt changed to, and they do it same time with a update right?

 

 

 

yes that's correct and I believe it has been the same poll for the 3rd? week in a row

what the update means is that hackers can't waste all your appeals for 3 days

 

 

 

and account recovery is faster

Lol put my name into the recovery system, it says i'm banned.

 

 

 

Yeah i get the same lol.

So all they did was put in some commercially available designs on the recovery area, along with some minor adjustments?

 

 

 

Woohoo!

 

 

 

Now where'd you put my wilderness? :cry:

Lol put my name into the recovery system, it says i'm banned.

 

 

 

Yeah i get the same lol.

 

I can't even get into it, it says they're checking my details...

 

:roll:

 

 

 

~Cent

oops just posted this i didnt see this thread and tbh the rumor is it dont work so it is probly just to tick use off and they might put summoning out today just later on.

On another thread I put that I believe summoning would come out never. But I'm going to change that. Never is to soon; it's coming out the twelfth of never.