Refer a Friend Programme - 18 Aug 2011

[Nero]

 

1 day after the thing was released. Never seen something like this in my 10 years of Rune'sCrap. And this is just the forums userbase... see my sig.

Psh you were never around for the POH or horses threads in classic. Haha.

[Stev]

The thing I found attractive about RuneScape so many years ago was that there was no BXPW, no bonus XP gimmicks, no buying items for cash. I hated games like WarRock and [cabbage] because of it items for members that they could buy to get bonus XP and level faster for one whole week! Now Jagex has become just like all of them. Everyone had the exact same chances at everything. XP, items, etc. Now, it's going to slowly turn into who's got the biggest wallet.

[The_Gabe]

 

1 day after the thing was released. Never seen something like this in my 10 years of Rune'sCrap. And this is just the forums userbase... see my sig.

Quote

Paul

"Active forum users are a far smaller percentage of our playerbase, yet people expect us to take forum opinions seriously."

 

On what page of the thread was that?

[Lep]

 

1 day after the thing was released. Never seen something like this in my 10 years of Rune'sCrap. And this is just the forums userbase... see my sig.

Quote

Paul

"Active forum users are a far smaller percentage of our playerbase, yet people expect us to take forum opinions seriously."

 

On what page of the thread was that?

 

It wasn't from that thread, it's from some thread ages ago that I'm pretty sure is gone by now.

 

When I looked at the RSOF sticky for Refer a Friend I literally went :shock: because it has over 10,000 posts in 1 day. That's nuts. :mellow: I wonder if the amount of people buying 2 memberships for experience will bring in more profit with all of the people that will quit from these types of updates.

 

Also, thought this was upload worthy.

 

And this, because it's hilarious.

 

I seen that Mod Nexus posted that they'll be watching the thread but not taking immediate action towards the update, because they've already seen the stats... :thumbdown: Guess JaGeX will get to see next month how much profit loss/gain there is from discontinued memberships.

[Druvovic]

So finally micro-transactions have entered the game. I've always told myself that when you can buy experience I will no longer play seriously. It was fun while it lasted.

 

It's a bit sad to see the game you started playing ~9 years ago sink so low though. Sadly it's all about money these days.

[Star_Fox]

I'm surprised that they don't do tv commercials..

As I remember, they did a commercial before, in Germany or The Netherlands.

 

Well, as I far as I know, it would make a whole lot more sense to advertise in America, since we're so big into online gaming and

plus the fact that many runescapers are there.

[Blutters]

The thing I found attractive about RuneScape so many years ago was that there was no BXPW, no bonus XP gimmicks, no buying items for cash. I hated games like WarRock and [cabbage] because of it items for members that they could buy to get bonus XP and level faster for one whole week! Now Jagex has become just like all of them. Everyone had the exact same chances at everything. XP, items, etc. Now, it's going to slowly turn into who's got the biggest wallet.

My thoughts and perhaps my words exactly, just with WarRock replaced by a different game.

RuneScape was special when it at least FELT like the developers were making it for their own enjoyment.

 

Equal playing field... Years ago, that's what really was provided.

[Stev]

The thing I found attractive about RuneScape so many years ago was that there was no BXPW, no bonus XP gimmicks, no buying items for cash. I hated games like WarRock and [cabbage] because of it items for members that they could buy to get bonus XP and level faster for one whole week! Now Jagex has become just like all of them. Everyone had the exact same chances at everything. XP, items, etc. Now, it's going to slowly turn into who's got the biggest wallet.

My thoughts and perhaps my words exactly, just with WarRock replaced by a different game.

RuneScape was special when it at least FELT like the developers were making it for their own enjoyment.

 

Equal playing field... Years ago, that's what really was provided.

Exactly. When you saw a 99 cape and knew they they had equal options as you and took just as much time as you to get yours... Not that they got theirs with a 2.8 multiplier on BXPW or referred a damn friend for !0% more XP.

[Sylpheed]

Here's a post made by Mod Mat K, it has some pretty interesting info in it. Source is at the bottom.

 

First of all, thank you for patiently waiting for me to get back to you. I feel that a thread like this is worth a good investment of my time to explain some of the lingering issues.

 

I think the first thing I need to make sure is that everything I am going to tell is going to be the truth as far as I understand at this time. You need to understand that as an employee of Jagex there are somethings I cannot tell you and if I can't tell you these things I will tell you why. I suppose what I am trying to make clear is that I am going to be honest and that there are no conspiracy theories or hidden agendas.

 

The second thing you need to understand is that Jagex is a commercial company with shareholders and as such we have to provide a return on their investment. Everyone should be aware that there has been a lot of economic turbulence lately and any company (whether a game developer or supermarket) that isn't financially aware will cease to exist. The Board of Directors have a responsibility to you as customers and us as employees to ensure that the company is financially stable - this is pretty basic economics.

 

I've been through the thread and picked on general topics to discuss which I hope answers most of your questions. If any questions are left unanswered please ask them again and I will do my best to answer everyone next week.

 

So, the first subject is the Legitimacy of the wilderness vote. The vote itself was not the only factor in deciding whether the wilderness and free trade was going to return. The initial vote was just there to see if there was interest in it coming back. If there was no interest then we wouldn't have persued it further. However, no one can deny that it caused quite a stir and we looked further into the possibilities.

 

The referendum itself wasn't the only reason why we made the decision to bring the wild and FT back either. There was a huge amount of discussion and investigation which took place at the same time.

 

Now, there is some discussion as to work beginning on bringing back the wild before the referendum reached its target. To be honest, I can't tell you whether this was true or not as I wasn't party to that part of the process. However, it wouldn't surprise me if it did happen. It was pretty clear to me as an individual as well as most players that the target would be reached within the time limit set out (I think it was reached in 3 days wasn't it?) so it would make sense to start work on it early if you wanted it completed in a reasonable time frame. This behaviour is certainly not indicitive of some sort of conspiracy.

 

Ok, so next up is the word 'marketing'. Yes I know, to some people it is a profanity, but it is important. Now, remember in the third paragraph I mentioned about being a commercial company... well this is where marketing fits in. The bottom line is we have to make money. However, making money is not what is important to you and rightly so. What is important to you is what we do with that money. The money we make is ploughed straight back into Jagex so we can get more developers to make content or design systems to take out more bots. As a gamer, I can put up with things like the Katana and Refer a Friend if I know I am going to benefit from this money. Jagex makes money, but you benefit from that money with better games and content.

 

Now,this takes me on to the next and probably the biggest issue.... bots.

 

To make it clear, we know there are bots in game and we know you want to get rid of bots. We feel the same as you, as gamers and developers we completely understand why too. Never be in any doubt that Jagex is against bots wholeheartedly. I think the problem here is to with our communication over bots, rather than the bots themselves - I'll get to that in a minute, but first let me dispell some myths.

 

The biggest myth is that we make money from bots. This isn't true. If we add all the money we spend on wages, developing systems and lost revenue due to bots, we lose money of every single bot in game. So, even if you believe we are in it just for the money, there is no sense in us not doing our best to get rid of them all.

 

The other belief is that there should be a J-Mod constantly in game finding bots and banning them. This is a great PR stunt, but it is the most inefficient way of us tackling bots. In an hour one J-Mod can ban 100 bots if they are in a very busy location. However, we have other systems we can use which can catch many more. It makes much more sense for our resource to be used in the most efficient way. The same goes for the overall strategy we have too. Defeating RWT companies isn't just about defeating the bots, its about stopping them from trading either by removing websites, taking legal action or any other method which can disrupt their trading.

 

Just from the list alone you should be able to get a rough idea of the complexity of what we are doing and how many people it must involve. We have teams banning bots, creating systems to help ban bots, creating content to break bots as well as lawyers, copyright specialists and all the teams that back them up. Getting rid of bots is truly a cross Jagex effort.

 

The question you will now be asking is 'why aren't you telling us what you are doing?' The reason why we are not being vocal about it is because at the moment we can't. There are things going on which mean we have to be very quiet. This won't last forever and when we can talk to you we will. Once we do I think every reasonable person will turn round and say, "Ohhhhhh, that makes sense." We really want to tell you everything, and when we can, we will.

 

FunOrb - To be honest, there is not much I can say about FunOrb. I am not an expert in it, but I'll happily pass your concerns over.

 

As for Stellar Dawn, the only thing I can say is that we are not going to release it until we think it is good enough. If this takes another 10 years, then so be it. Let's hope it doesn't take that long. As things stand, it is still on its way.

 

Next, I want to look at Viper's 7 ways to improve things specifically.

 

1. Realisation that there are problems

 

I think we are aware of the problems that you are facing and their priority in your minds. It's not like you guys keep quiet about such things.

 

2. Apologize

 

I would much rather move forward than worry about apologising. People will use it as an excuse to attribute blame and to be honest, although some things are difficult, we are doing everything we can to make them better.

 

3. Improve communication

 

This is something we are trying to address over the coming months. A lot more focus has been placed upon engaging players within the CM team itself, so you should start seeing the effects of this shortly, if not already.

 

4. A new CEO

 

This is something for the board to decide rather than players or staff.

 

5. don't remove communities due to financial reasons

 

I can understand what you mean here. However, there is only a certain amount of money available within Jagex and we have to use it efficiently. Equally, one J-Mod cannot offer the support to a group of players which a whole team can, so in all honesty the resource and players are better off not segregated from the wider community.

 

6. Focus on improving current services before expanding

 

There has always been several different views on diversification versus consolidation. Within the gaming industry it is quite an interesting discussion to be had. Consolidating what we have and improving upon it makes what you have excellent, however you then run the risk of being left behind the curve as new technologies are developed and new demands are made by the players. So, I don't think it is right to either consolidate or diversify, but to make sure the balance of bothe is correct.

 

7. Aggressively go after feedback

 

Actually, this is one thing we have done for a long long time. What we haven't done is respond to this feedback. However, we are looking at getting more feedback to you about your ideas so hopefully this won't be an issue for much longer.

 

There has been a fair bit of talk about demodding of moderators and one in particular on this thread too. What I will say is that the demodding of moderators is a discussion that we will have with moderators rather than as a public debate. Just be aware that it is easy to jump to conclusions about why individuals have been demodded but it is rare that the general community is in full possession of the facts.

 

The final point I want to address is that the comment about forum trolls that is being quoted a lot at the moment. I think that it is important to differentiate between people who show their dissatisfaction about updates and those that show their dissatisfaction about EVERY update. We have some people who will rant and rave about every update that we make... without fail, I think we can call those trolls and we can safely give their feedback the consideration it deserves. Those that are persistent about what they don't like or join others in voicing their dissatisfaction when they mean are not trolls and their feedback holds much more credence.

 

As I said at the beginning, I am bound to have not covered everything you want me to, however post any questions you have and I will do my best to answer as many as possible next week.

 

Mat.

 

QFC: 14-15-190-63089129. Page 128.

[The_Gabe]

Here's a post made by Mod Mat K, it has some pretty interesting info in it. Source is at the bottom.

 

First of all, thank you for patiently waiting for me to get back to you. I feel that a thread like this is worth a good investment of my time to explain some of the lingering issues.

 

I think the first thing I need to make sure is that everything I am going to tell is going to be the truth as far as I understand at this time. You need to understand that as an employee of Jagex there are somethings I cannot tell you and if I can't tell you these things I will tell you why. I suppose what I am trying to make clear is that I am going to be honest and that there are no conspiracy theories or hidden agendas.

 

The second thing you need to understand is that Jagex is a commercial company with shareholders and as such we have to provide a return on their investment. Everyone should be aware that there has been a lot of economic turbulence lately and any company (whether a game developer or supermarket) that isn't financially aware will cease to exist. The Board of Directors have a responsibility to you as customers and us as employees to ensure that the company is financially stable - this is pretty basic economics.

 

I've been through the thread and picked on general topics to discuss which I hope answers most of your questions. If any questions are left unanswered please ask them again and I will do my best to answer everyone next week.

 

So, the first subject is the Legitimacy of the wilderness vote. The vote itself was not the only factor in deciding whether the wilderness and free trade was going to return. The initial vote was just there to see if there was interest in it coming back. If there was no interest then we wouldn't have persued it further. However, no one can deny that it caused quite a stir and we looked further into the possibilities.

 

The referendum itself wasn't the only reason why we made the decision to bring the wild and FT back either. There was a huge amount of discussion and investigation which took place at the same time.

 

Now, there is some discussion as to work beginning on bringing back the wild before the referendum reached its target. To be honest, I can't tell you whether this was true or not as I wasn't party to that part of the process. However, it wouldn't surprise me if it did happen. It was pretty clear to me as an individual as well as most players that the target would be reached within the time limit set out (I think it was reached in 3 days wasn't it?) so it would make sense to start work on it early if you wanted it completed in a reasonable time frame. This behaviour is certainly not indicitive of some sort of conspiracy.

 

Ok, so next up is the word 'marketing'. Yes I know, to some people it is a profanity, but it is important. Now, remember in the third paragraph I mentioned about being a commercial company... well this is where marketing fits in. The bottom line is we have to make money. However, making money is not what is important to you and rightly so. What is important to you is what we do with that money. The money we make is ploughed straight back into Jagex so we can get more developers to make content or design systems to take out more bots. As a gamer, I can put up with things like the Katana and Refer a Friend if I know I am going to benefit from this money. Jagex makes money, but you benefit from that money with better games and content.

 

Now,this takes me on to the next and probably the biggest issue.... bots.

 

To make it clear, we know there are bots in game and we know you want to get rid of bots. We feel the same as you, as gamers and developers we completely understand why too. Never be in any doubt that Jagex is against bots wholeheartedly. I think the problem here is to with our communication over bots, rather than the bots themselves - I'll get to that in a minute, but first let me dispell some myths.

 

The biggest myth is that we make money from bots. This isn't true. If we add all the money we spend on wages, developing systems and lost revenue due to bots, we lose money of every single bot in game. So, even if you believe we are in it just for the money, there is no sense in us not doing our best to get rid of them all.

 

The other belief is that there should be a J-Mod constantly in game finding bots and banning them. This is a great PR stunt, but it is the most inefficient way of us tackling bots. In an hour one J-Mod can ban 100 bots if they are in a very busy location. However, we have other systems we can use which can catch many more. It makes much more sense for our resource to be used in the most efficient way. The same goes for the overall strategy we have too. Defeating RWT companies isn't just about defeating the bots, its about stopping them from trading either by removing websites, taking legal action or any other method which can disrupt their trading.

 

Just from the list alone you should be able to get a rough idea of the complexity of what we are doing and how many people it must involve. We have teams banning bots, creating systems to help ban bots, creating content to break bots as well as lawyers, copyright specialists and all the teams that back them up. Getting rid of bots is truly a cross Jagex effort.

 

The question you will now be asking is 'why aren't you telling us what you are doing?' The reason why we are not being vocal about it is because at the moment we can't. There are things going on which mean we have to be very quiet. This won't last forever and when we can talk to you we will. Once we do I think every reasonable person will turn round and say, "Ohhhhhh, that makes sense." We really want to tell you everything, and when we can, we will.

 

FunOrb - To be honest, there is not much I can say about FunOrb. I am not an expert in it, but I'll happily pass your concerns over.

 

As for Stellar Dawn, the only thing I can say is that we are not going to release it until we think it is good enough. If this takes another 10 years, then so be it. Let's hope it doesn't take that long. As things stand, it is still on its way.

 

Next, I want to look at Viper's 7 ways to improve things specifically.

 

1. Realisation that there are problems

 

I think we are aware of the problems that you are facing and their priority in your minds. It's not like you guys keep quiet about such things.

 

2. Apologize

 

I would much rather move forward than worry about apologising. People will use it as an excuse to attribute blame and to be honest, although some things are difficult, we are doing everything we can to make them better.

 

3. Improve communication

 

This is something we are trying to address over the coming months. A lot more focus has been placed upon engaging players within the CM team itself, so you should start seeing the effects of this shortly, if not already.

 

4. A new CEO

 

This is something for the board to decide rather than players or staff.

 

5. don't remove communities due to financial reasons

 

I can understand what you mean here. However, there is only a certain amount of money available within Jagex and we have to use it efficiently. Equally, one J-Mod cannot offer the support to a group of players which a whole team can, so in all honesty the resource and players are better off not segregated from the wider community.

 

6. Focus on improving current services before expanding

 

There has always been several different views on diversification versus consolidation. Within the gaming industry it is quite an interesting discussion to be had. Consolidating what we have and improving upon it makes what you have excellent, however you then run the risk of being left behind the curve as new technologies are developed and new demands are made by the players. So, I don't think it is right to either consolidate or diversify, but to make sure the balance of bothe is correct.

 

7. Aggressively go after feedback

 

Actually, this is one thing we have done for a long long time. What we haven't done is respond to this feedback. However, we are looking at getting more feedback to you about your ideas so hopefully this won't be an issue for much longer.

 

There has been a fair bit of talk about demodding of moderators and one in particular on this thread too. What I will say is that the demodding of moderators is a discussion that we will have with moderators rather than as a public debate. Just be aware that it is easy to jump to conclusions about why individuals have been demodded but it is rare that the general community is in full possession of the facts.

 

The final point I want to address is that the comment about forum trolls that is being quoted a lot at the moment. I think that it is important to differentiate between people who show their dissatisfaction about updates and those that show their dissatisfaction about EVERY update. We have some people who will rant and rave about every update that we make... without fail, I think we can call those trolls and we can safely give their feedback the consideration it deserves. Those that are persistent about what they don't like or join others in voicing their dissatisfaction when they mean are not trolls and their feedback holds much more credence.

 

As I said at the beginning, I am bound to have not covered everything you want me to, however post any questions you have and I will do my best to answer as many as possible next week.

 

Mat.

 

QFC: 14-15-190-63089129. Page 128.

 

 

Impossible. I'm slightly.. Speechless.

[Robert_R]

I wonder if they actually do realize it and won't admit to it but actually don't realize that there is a dungeoneering bot. Their denial of it really just throws me off when it comes to believing what jagex says.

[Blutters]

Well, he took the time to write it, so I took the time to read it.

But I'm not sure what any of them could say at this point in time that would be... helpful? I guess the fact that it's from a specific mod gives it more of a face, more than a main page newspost.

[Deathknell]

Problem is with them always being quiet and never opening up, it's hard to believe that their staying silent is a temporary thing. I don't think it is.

[Beaumonde]

Here's a post made by Mod Mat K, it has some pretty interesting info in it. Source is at the bottom.

 

QFC: 14-15-190-63089129. Page 128.

Honestly, while I believe most of the things he is saying, I really don't believe that there are things about bots that they can't tell us now but will be able to tell us some day.

[Jehosaphat]

As much as I want to believe Mod Mat K - that Jagex has a bunch of people devoted specifically to taking down RWT and bots - I can't believe it until I see some significant evidence of it working. I don't really care that I don't know how it works, I just care that so far, it hasn't worked well.

[Bxpprod]

The biggest myth is that we make money from bots. This isn't true. If we add all the money we spend on wages' date=' developing systems and lost revenue due to bots, we lose money of every single bot in game. So, even if you believe we are in it just for the money, there is no sense in us not doing our best to get rid of them all.[/quote']

 

Ha.

hahahahahahahahahahahahahahahahahahahahahaha

[jasignhagj]

Yeah, [bleep] you Jagex. This is the last [bleep]ing straw; I'm canceling my membership tomorrow.

 

EDIT: I do appreciate Mat K's response. He is one of the few Jmods I actually respect.

[Stev]

First, just let me start off by saying I hope no one believes this babble bull-[cabbage].

 

I will direct the rest at Jagex, since I know it will be read by them... You.

 

The biggest myth is that we make money from bots. This isn't true. If we add all the money we spend on wages, developing systems and lost revenue due to bots, we lose money of every single bot in game. So, even if you believe we are in it just for the money, there is no sense in us not doing our best to get rid of them all.

Lost revenue due to bots? What exactly does it cost Jagex? To hire two or three people to write these uber leet detection systems that can be bypassed by any kindergartener? How exactly does Jagex lose enough money in this that the thousands and thousands and thousands of bots paying memberships doesn't pay for? Seriously! Stop talking out of your ass-holes! You're just making yourselves look like fools and embarassing us as players for playing this [cabbage]ty game!

 

The other belief is that there should be a J-Mod constantly in game finding bots and banning them. This is a great PR stunt, but it is the most inefficient way of us tackling bots. In an hour one J-Mod can ban 100 bots if they are in a very busy location. However, we have other systems we can use which can catch many more. It makes much more sense for our resource to be used in the most efficient way. The same goes for the overall strategy we have too. Defeating RWT companies isn't just about defeating the bots, its about stopping them from trading either by removing websites, taking legal action or any other method which can disrupt their trading.

Firstly, aren't Jagex the kings and queens of PR stunts? I mean... Come on. And why would a J-Mod have to be in-game to ban hundreds of bots if their detection systems are doing anything at all? How is Jagex removing websites? By making 1 or 2 change them name from RSBot to PowerBot? Wow, that made them go offline for under 24 hours! Your detection system is garbage and you can't tackle any website for [cabbage]. Admit it! You can get a few on copyright, that's correct, so they go down for a few hours, change their name, make some new logos, and their back up. What else, honestly, can you legally tackle a bot site for?

 

Just from the list alone you should be able to get a rough idea of the complexity of what we are doing and how many people it must involve. We have teams banning bots, creating systems to help ban bots, creating content to break bots as well as lawyers, copyright specialists and all the teams that back them up. Getting rid of bots is truly a cross Jagex effort.

Teams pressing the ban button on the few that are found by your [cabbage]ty detection system. You need to hire some people who have enough of a head on their shoulders to be able to tackle and who can actually develop software capable of detecting these bots. Fire those script kiddies you've got working in your anti-cheat department and hire some real developers. Seriously, what are they doing? Obviously what they're doing... Ain't working!

 

The question you will now be asking is 'why aren't you telling us what you are doing?' The reason why we are not being vocal about it is because at the moment we can't. There are things going on which mean we have to be very quiet. This won't last forever and when we can talk to you we will. Once we do I think every reasonable person will turn round and say, "Ohhhhhh, that makes sense." We really want to tell you everything, and when we can, we will.

If I look into the news post about combating bots from 5 years ago I see the exact same thing. "We can't tell you now, but when we do, you'll be like, 'Omfg! That's what they were doing!'" What has changed from then 'til now? I'll tell you. There is even less communication now, it's easier then ever now to bypass your detection systems (trust me), and there's thousands more bots! This won't last forever? Well, it's been over 10 years and not much has changed.

 

1. Realisation that there are problems

 

I think we are aware of the problems that you are facing and their priority in your minds. It's not like you guys keep quiet about such things.

I don't think you, Jagex, have any idea as to how big the bot problem really is.

 

3. Improve communication

 

This is something we are trying to address over the coming months. A lot more focus has been placed upon engaging players within the CM team itself, so you should start seeing the effects of this shortly, if not already.

This is something that you as a company have been claiming to do for years and years and years. Until I see cold hard evidence of this, I won't believe it.

 

There has been a fair bit of talk about demodding of moderators and one in particular on this thread too. What I will say is that the demodding of moderators is a discussion that we will have with moderators rather than as a public debate. Just be aware that it is easy to jump to conclusions about why individuals have been demodded but it is rare that the general community is in full possession of the facts.

Mk, what else happened? He posted a video stating that you, and everyone else agrees, don't deserve the Golden Joystick Awards. Instead of blindly following you and sucking up Jagex's ass, he voiced his opinion. You as a company didn't like that someone didn't think you were the #1 hot [cabbage] and demodded him within 24 hours. What else is there to know?

 

The final point I want to address is that the comment about forum trolls that is being quoted a lot at the moment. I think that it is important to differentiate between people who show their dissatisfaction about updates and those that show their dissatisfaction about EVERY update. We have some people who will rant and rave about every update that we make... without fail, I think we can call those trolls and we can safely give their feedback the consideration it deserves. Those that are persistent about what they don't like or join others in voicing their dissatisfaction when they mean are not trolls and their feedback holds much more credence.

Maybe you should think about why people are showing dissatisfaction for every update. Nearly every update since Andrew left has been utter trash. Too many updates have been about Jagex trying to lure in more customers, getting more popularity, then actually caring about the ideas, opinions, and thoughts of the loyal members that it currently has. Look at any RuneScape fansite and you'll find this to be true. Refer-a-friend, loyalty points, Facebook, Katana, shall I go on? Instead of calling them trolls and criticizing them, try looking at why these people are growing so upset with your product.

 

You, Jagex are nothing like the company you used to be. You are a company full of empty promises who lie constantly to what few loyal (human) paying members you have left. Your developers can not combat the bots and have not been able to since the first bot client was created. This is evident if you look at all the news posts over the years about upgrading your detection systems to once again be better then ever! Yet, what do we see, Jagex? We see thousands of bots at avansies, at dragons, at the tzhaar city, everywhere!

 

Get your act together, hire some developers who have something between their ears besides air who actually have the knowledge and skill to write software capable of detecting at least some of the bots. How many do you detect now, do you think? 2% of bots? 5%? Clearly not many since all of them have 99 range, strength, constitution, etc. How do you think they got those 99s, Jagex? It's time you pulled your heads of of the sand and did something while this [cabbage]-hole you call a game can still be saved.

 

 

 

You're lucky after I quit (Ironically because of all your bull-[cabbage]) people missed me enough to pay my membership for me to come back online a few times a month or else you'd be getting [bleep]-all from my account.

[timmmmm83]

I was really upset about the flagstaff last year.

 

Their explanation: it is an item to remember your presence at that particular irl event. Why would you want an item when you weren't there?

 

Then came Katana.

 

Their explanation: but it offers no ingame advantages!!

 

Then came refer a friend.

 

Their explanation: we need the money.

 

Next step will be that Jagex sells RS-gold and xp imo...

______________________________________________________________________________________________________________________________

 

@wicked: 100% true

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Mod Mat K:

"Ok, so next up is the word 'marketing'. Yes I know, to some people it is a profanity, but it is important. Now, remember in the third paragraph I mentioned about being a commercial company... well this is where marketing fits in. The bottom line is we have to make money. However, making money is not what is important to you and rightly so. What is important to you is what we do with that money. The money we make is ploughed straight back into Jagex so we can get more developers to make content or design systems to take out more bots. As a gamer, I can put up with things like the Katana and Refer a Friend if I know I am going to benefit from this money. Jagex makes money, but you benefit from that money with better games and content. "

 

They made millions/year profit last years and yet no bot detection system could be made and updates became crappier and crappier.

Now their revenue is decreasing + they are owned by venture capitalists but now they will tackle the bots + make better updates.

Yeah right...

[Crossed_Body]

The biggest myth is that we make money from bots. This isn't true. If we add all the money we spend on wages, developing systems and lost revenue due to bots, we lose money of every single bot in game. So, even if you believe we are in it just for the money, there is no sense in us not doing our best to get rid of them all.

 

[BioIce]

Seems to me like Jagex could use a good dose of ethics and Peter Drucker.

[Kimberly]

[hide][/hide]

 

I won't say that all my concerns are eased with this response, but I'm impressed they did it at all. I think it was enough to calm the fury of the average player, who was so utterly shocked at seeing something like this. There's always going to be a group who questions Jagex, and there's really nothing that can be done to appease them (or me) though. But that's nothing new.

[Stev]

I was really upset about the flagstaff last year.

 

Their explanation: it is an item to remember your presence at that particular irl event. Why would you want an item when you weren't there?

 

Then came Katana.

 

Their explanation: but it offers no ingame advantages!!

 

Then came refer a friend.

 

Their explanation: we need the money.

 

Next step will be that Jagex sells RS-gold and xp imo...

______________________________________________________________________________________________________________________________

 

@wicked: 100% true

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Don't forget that they initially stated the rewards from the loyalty program would hold no in-game advantages or bonuses (otherwisee it'd be a form of RWT... right?); they'd be purely cosmetic. Lying sacks of [cabbage].

[Star_Fox]

^Please correct me if I'm wrong but aren't those auras, which come with the Loyalty program offer in-game bonuses? The points you have, the better

the bonuses are.

[Kimberly]

^Please correct me if I'm wrong but aren't those auras, which come with the Loyalty program offer in-game bonuses? The points you have, the better

the bonuses are.

 

That's his point. There are a lot of loyalty rewards that can be redeemed and are purely cosmetic. The Auras, though, are what he's calling hypocrisy on.